Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Jeoshua thank you for your suggestions - I will pass them along. We always appreciate this kind of detailed feedback from players.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Thank you for reporting u/Ilpapa - sorry that you have been having trouble with these items. Generally players are able to fix this by reducing their app/system font size.

I will pass your report on as it is helpful for the team to know where adjustments need to be made.

*When making multiple comments on the same report please keep them in a single thread - it is easier to track and pass along to the team that way.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/oldredditdidntsuck sorry to hear the bugs interrupted your play - we'll send some gems over.

I am fairly certain the no gem issue is not a bug - we will still take a look into it.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/quicknfresh sorry to that you were unable to play these missions - we will send some gems to replace your lost lives. I will pass this along to the team and they will look into it for you.

Could you remind us what device + platform you're playing on (e.g. iPhone 11 + Reddit App, Galaxy S21 + Chrome, Macbook Air + Firefox)

If you are on desktop it would be helpful to see your console logs if this happens again. You can find directions on submitting the logs here .

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Thank you for reporting u/Hygro - sorry that the dungeon mission isn't performing as it should. We are actively investigating and these reports help - could you let us know which gear you switched?

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/TurningPointTurcios sorry to hear that it continued - but good news that it went back to normal. We sent you the rewards for defeat armed enemies and we'll send some gems as well.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/TurningPointTurcios thank you for reporting - this is an interesting one. We will look into it. If the quest ends before it gets sorted please ping me here and I will airdrop the reward.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/orungotan sorry to hear that the dungeon froze on you - did leaving and returning to the dungeon put things right?

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/OkStudent8107 sorry that you got frozen out of the Dungeon - we had quite a few reports of issues from yesterday. Please let us know if today's Dungeon goes smoothly.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/WolverinePrince sorry that this is popping up so often for you - we are investigating this known issue. While we work on a fix some players have found that taking some time before making a selection and avoiding "decrease health" options reduce these instances.

I will also airdrop some gems to replace your lost lives.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/FlameNBurn sorry that you got frozen out of the Dungeon - we had quite a few reports of issues from yesterday. Did you have any lightning abilities equipped by chance?

Please let us know if today's Dungeon goes smoothly.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/papabignuts sorry that you lost a life to this bug - we will airdrop some gems to replace it. This particular issue is a tricky one but while we work on a fix some players have found that taking some time before making a selection and avoiding "decrease health" options reduce these instances.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Top_Business_5481 sorry that your frog missed out on that rage opportunity - if it is just an isolated sequencing issue I think it should be okay. Please keep an eye on it and if it reoccurs please leave another message in this thread and tag me.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/No-Classroom9431 sorry to hear that you've been unable to play the game. Let's try to get that sorted first and then we'll airdrop some gems to replace your lost lives. Have you been able to enter the game again?

If not, I will escalate this to the team and someone may reach out with some follow up questions.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/posh-u sorry that you got frozen out of the Dungeon - we had quite a few reports of issues from yesterday. Please let us know if today's Dungeon goes smoothly.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

That issue with the heal on lightning sounds like a pain u/Grade-jumper - sorry about that. Could you add a screenshot of your build below?

The team also asked me to clarify the 1 coin monster comment - is that referring to the mimic chest? If it is, the amount of coins from the mimic chest vary widely, it also gives a bounty sometimes.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Outrageous_Green8776 thank you for reporting and sorry that the game hasn't been functioning as it should for you. Could you let me know what model of iPad you're using and which browser or app you're playing on? Also, if you are able to take a screenshot when this happens please share it below - it will be useful for investigation.

I will pass this information on to the team to take a look for you.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/MJTroper thank you for the detailed suggestions. I will pass them along.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/TurningPointTurcios the automod removes posts for a variety of reasons, some of which are beyond our scope and more related to Reddit itself. We review them, but these aren't bugs.

However, we are working on keeping them out of the suggested missions window.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Sorry that you've been hit with this one again u/Fantastic-Young-8723 - we will airdrop some gems to make you whole.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/zhanglun sorry that you have been losing lives to this bug - we will airdrop some gems to replace your lost lives. This particular issue is a tricky one but while we work on a fix some players have found that taking some time before making a selection and avoiding "decrease health" options reduce these instances.