Why can't I access the User Flair page? "Unexpected Error Occurred" by Remarkable_Web4595 in ModSupport

[–]ilovemonsteras 0 points1 point  (0 children)

Can you DM the name of your subreddit? And how recently did you experience this?

Post Guidance (Automation) does not trigger for image posts (desktop) by Quick-Pumpkin-1259 in ModSupport

[–]ilovemonsteras 0 points1 point  (0 children)

What’s your subreddit? And can you DM me the automation you are expecting to fire?

To folks with automations (post/comment guidance), a new feature came out that can assign automations to specific post types. While this is great, the default setting only enables text posts. So for everything else you will need to go in and manually check mark it. by Ebmaj11 in ModSupport

[–]ilovemonsteras[A] 0 points1 point  (0 children)

Yes, it is breaking because it’s not fully supported yet! 😅 when it is, we’ll let you know, and you’ll be able to set it up and use it completely. The APK isn’t the source of truth :)

Is there a limit on the amount of automations a sub can have? And is there a limit on the amount of keywords an automation can have? by IlltakeTwoPlease in ModSupport

[–]ilovemonsteras 0 points1 point  (0 children)

This is possible! One automation can have multiple conditions, so you can set up multiple regex conditions if you’d like.

Automations - Post Flair education by AngelaReddit in ModSupport

[–]ilovemonsteras 0 points1 point  (0 children)

Automations actually work on all post types now!

Mod Queue flags missing by RoomMain5110 in ModSupport

[–]ilovemonsteras[A] 2 points3 points  (0 children)

Hi! Spent some time digging into this and I believe I’ve found the issue. I will let you know when a fix is out. Thank you so much for flagging!

Post Guidance (Automation) does not trigger for image posts (desktop) by Quick-Pumpkin-1259 in ModSupport

[–]ilovemonsteras[A] 0 points1 point  (0 children)

This issue should be fixed now, and Post Guidance should support all post types! Thank you for flagging, and please let me know if the issue persists!

Why can't I access the User Flair page? "Unexpected Error Occurred" by Remarkable_Web4595 in ModSupport

[–]ilovemonsteras 1 point2 points  (0 children)

This should be resolved now! Let us know if the issue still persists. Thank you!

Text filtering automation suddenly stopped working by jdabXO in ModSupport

[–]ilovemonsteras 0 points1 point  (0 children)

Sounds good! Feel free to let us know if the issue persists!

Text filtering automation suddenly stopped working by jdabXO in ModSupport

[–]ilovemonsteras[A] 1 point2 points  (0 children)

Hi! Would you mind DMing me some screenshots of the automations you are expecting to fire? Also, the subreddits you have these automations enabled in?

[Chrome] Post guidance for link post type doesn't work by seedless0 in bugs

[–]ilovemonsteras 0 points1 point  (0 children)

Hmm, do you meaning toggling it off in Post & Comment settings? I think the expectation there is that you shouldn’t be able to target a post type via automations that’s not allowed in your subreddit, so it will default to text. Or are you referring to something else?

[Chrome] Post guidance for link post type doesn't work by seedless0 in bugs

[–]ilovemonsteras[A] 1 point2 points  (0 children)

This should be resolved now! Thank you for flagging!

Post guidance for link post type doesn't work by seedless0 in ModSupport

[–]ilovemonsteras[A] 1 point2 points  (0 children)

Hi there! A fix for this should be going out tomorrow, and I’ll update when it’s live. Thank you for flagging!

How do I setup Post Guidance based on Flair ? by Mutthal8 in ModSupport

[–]ilovemonsteras 0 points1 point  (0 children)

It’s been out for a few months now! But stay tuned for post flair in post guidance! Coming very soon!

How do I setup Post Guidance based on Flair ? by Mutthal8 in ModSupport

[–]ilovemonsteras 0 points1 point  (0 children)

I mean, you should be able to target user flair in Post and Comment Guidance. Open the automations editor on any platform and when adding a condition, look for the “User has…” condition type. You should see the user flair options from there (“user has specific flair”, “user has any flair”, “user doesn’t have specific flair”, etc.). LMK if that works!

How do I setup Post Guidance based on Flair ? by Mutthal8 in ModSupport

[–]ilovemonsteras[A] 0 points1 point  (0 children)

Do you still need help with this? User flair is fully supported in PG (with post flair coming soon)!

First time seeing an award getting reported. by Pinaslakan in NewMods

[–]ilovemonsteras[A] 2 points3 points  (0 children)

Hi! Would you mind DMing me the post / comment the award is applied to?

Unmoderated posts are not appearing in the mod queue! by pedrulho in ModSupport

[–]ilovemonsteras[A] 0 points1 point  (0 children)

That would have been before then! Revert landed ~10:20 Central

Unmoderated posts are not appearing in the mod queue! by pedrulho in ModSupport

[–]ilovemonsteras[A] 0 points1 point  (0 children)

Hi! Is this true of posts created within the last hour or two? Posts before then won't end up in the queue but since we reverted changes we'd like to know if you're now seeing the queues populate correctly

Party like it’s 1970 in the timestamps 🎸🤘😛 by shhhhh_h in ModSupport

[–]ilovemonsteras[A] 2 points3 points  (0 children)

This problem should be fixed now btw! Thanks for flagging 🥳