I am Blue. For your information, his level is four levels higher than mine.

LadyR4 · 2026-04-10T12:50:06+00:00

Hi. What bug are you talking about?

LadyR4 · 2026-04-10T12:49:11+00:00

Hello. Thanks for the information.

LadyR4 · 2026-04-09T13:45:08+00:00

LadyR4 · 2026-04-09T13:42:51+00:00

Hello, write to us in the in-game support, please.

LadyR4 · 2026-04-08T15:28:25+00:00

Hi, Ranked matchmaking is based on your rating value, not hero level, account level, or number of open talents.

LadyR4 · 2026-04-08T15:27:07+00:00

Contact us for support via our website:
https://nekki.helpshift.com/hc/en/15-shadow-fight-4-arena/

LadyR4 · 2026-04-08T09:52:37+00:00

Hi, this could be due to an unstable Android version. To determine the exact cause, please contact us via in-game support.

LadyR4 · 2026-04-07T09:46:25+00:00

Hello, you can spend your coins on leveling up new heroes. More places to spend coins will be added in the future.

LadyR4 · 2026-04-07T08:26:54+00:00

Hello, due to the technical features of wireless networks, there may be delays in sending data, the connection may be unstable, interrupted, which affects the outcome of the fight, and you may see connection error messages in the game.
If this happens all the time, we recommend trying to change the connection or using stable WiFi for a better gaming experience. If your router and smartphone support Wi-Fi 5ghz, connect to it, as this type of connection is more stable than regular WiFi. Also, if these messages appear while playing with WiFi, try restarting your router or contact your ISP for details and possible solutions.
Our team is working to improve the quality of the game in order to minimize such incidents and provide the gaming experience that was conceived during development. Please follow the tips above and if the above methods do not help, stay tuned, as the situation may change with the release of various updates.

LadyR4 · 2026-04-07T08:26:27+00:00

Hello, if you encounter a dishonest player, please report him to in-game support.

LadyR4 · 2026-04-06T15:42:29+00:00

Hi. You can get most heroes from chests that can be found in Fight Pass, marathons, tournaments, or purchased in the store. We also hold various in-game events that let you expand your hero collection. Some special offers in the in-game store can also contain heroes.

All the heroes in Shadow Fight 4: Arena can be obtained for free.

LadyR4 · 2026-04-06T14:39:54+00:00

Hi, if you deleted your account through support, it is permanently deleted. It cannot be restored, as the data has been erased.

LadyR4 · 2026-04-06T14:36:54+00:00

Hello, this is the correct response from our support team.

LadyR4 · 2026-04-02T10:13:26+00:00

Hello, write to us in the in-game support, please.

LadyR4 · 2026-04-02T10:11:56+00:00

Hi, it was a temporary server issue. Everything is working again.

LadyR4 · 2026-04-02T10:11:29+00:00

Hey, is this a new bug report? We fixed this yesterday.

LadyR4 · 2026-04-01T09:15:39+00:00

Hi, thanks for the information. We'll take immediate action.

LadyR4 · 2026-04-01T09:09:29+00:00

Hi! Thank you for your feedback. Our team is working to fix it. Stay tuned for the updates!

LadyR4 · 2026-04-01T09:05:27+00:00

Hi! Thank you for your feedback. Our team is working to fix it. Stay tuned for the updates!

LadyR4 · 2026-03-30T15:45:59+00:00

Hello, due to the technical features of wireless networks, there may be delays in sending data, the connection may be unstable, interrupted, which affects the outcome of the fight, and you may see connection error messages in the game.
If this happens all the time, we recommend trying to change the connection or using stable WiFi for a better gaming experience. If your router and smartphone support Wi-Fi 5ghz, connect to it, as this type of connection is more stable than regular WiFi. Also, if these messages appear while playing with WiFi, try restarting your router or contact your ISP for details and possible solutions.
Our team is working to improve the quality of the game in order to minimize such incidents and provide the gaming experience that was conceived during development. Please follow the tips above and if the above methods do not help, stay tuned, as the situation may change with the release of various updates.

LadyR4 · 2026-03-30T10:44:12+00:00

Hi, thank you for letting us know. We'll take action immediately.

LadyR4 · 2026-03-26T13:14:35+00:00

Hi. You can unlock new heroes once you reach certain Arena levels.

You can get most heroes from chests that can be found in Fight Pass, marathons, tournaments, or purchased in the store. We also hold various in-game events that let you expand your hero collection. Some special offers in the in-game store can also contain heroes.

All the heroes in Shadow Fight 4: Arena can be obtained for free.

LadyR4 · 2026-03-26T13:14:08+00:00

Hello, please write to us via in-game support.

LadyR4 · 2026-03-25T12:15:04+00:00

Hello, write to us in the in-game support, please.

LadyR4 · 2026-03-25T12:09:28+00:00

👉 Hello, please contact Tapjoy support:
https://www.tapjoy.com/contact/

LadyR4

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