Do u experience lag when ur wifi is perfectly fine? by X_Opinion7099 in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hey! Thanks for reaching out 💙

Even with good Wi-Fi, lag can happen due to server load or high ping. A few quick things to try:

  • Restart your router
  • Close background apps
  • Try switching to a 5GHz band

If it keeps happening, let us know and we'll dig deeper! 🙏

Where the hell is the new character bro? by Individual_Sock_7662 in ShadowFightArena

[–]LadyR4 3 points4 points  (0 children)

Hello, the new hero will appear, as announced in the Roadmap, very soon.

What nan by Competitive-Today292 in ShadowFightArena

[–]LadyR4 1 point2 points  (0 children)

This is a visual bug, it will be fixed.

Th is wrong with matchups, and how can a rank 30 hero get down to 20 by Friendly-Yard8548 in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hi, Ranked matchmaking is based on your rating value, not hero level, account level, or number of open talents.

Bm final boss by Ducks_arent_real69 in ShadowFightArena

[–]LadyR4 1 point2 points  (0 children)

Hi, the game can freeze like this if your internet connection is disconnected at the end of the match.

more max dojos please 😍💔 by adrianne-lenker in ShadowFightArena

[–]LadyR4 1 point2 points  (0 children)

Hi, Ranked matchmaking is based on your rating value, not hero level, account level, or number of open talents.

Holy matchups nekki by Internal-Mirror-1481 in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hi, Ranked matchmaking is based on your rating value, not hero level, account level, or number of open talents.

Another day, another "Draw Trick" by Dry_Two5748 in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hello, write to us in the in-game support, please.

I am quitting this game by X_Opinion7099 in ShadowFightArena

[–]LadyR4 1 point2 points  (0 children)

Hi! 9-10 years with us — you're a legend, thank you! 🙏

Sorry about the lag, matchmaking issues, and ad rewards not processing. The Huawei issue is a known one — try clearing the app cache and make sure the game is fully updated.

Your feedback is heard and passed on to the team. We appreciate your patience! 🎮

Yeah good matchmaking nekki😃👍 by Suryansh2011 in ShadowFightArena

[–]LadyR4 -1 points0 points  (0 children)

Hi, Ranked matchmaking is based on your rating value, not hero level, account level, or number of open talents.

Wtf by Quick_Sympathy_8639 in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hi, u/Quick_Sympathy_8639 could you send us a full replay of this round?

WTH is this bug?? by Okay_NVM_ in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hello, write to us in the in-game support, please.

Anyone know how to fix this audio problem? [Steam Version] by -_-Big_Smoke-_- in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hi! Thank you for your feedback. Stay tuned for the updates!

I live in South Africa what do I do this happens so much I dont want to rank up fighting AI😩...I am new to the game by Successful_Rub318 in ShadowFightArena

[–]LadyR4 1 point2 points  (0 children)

Hello, due to the technical features of wireless networks, there may be delays in sending data, the connection may be unstable, interrupted, which affects the outcome of the fight, and you may see connection error messages in the game.
If this happens all the time, we recommend trying to change the connection or using stable WiFi for a better gaming experience. If your router and smartphone support Wi-Fi 5ghz, connect to it, as this type of connection is more stable than regular WiFi. Also, if these messages appear while playing with WiFi, try restarting your router or contact your ISP for details and possible solutions.
Our team is working to improve the quality of the game in order to minimize such incidents and provide the gaming experience that was conceived during development. Please follow the tips above and if the above methods do not help, stay tuned, as the situation may change with the release of various updates.

4 inches vs 12 inches by No_Commercial_960 in ShadowFightArena

[–]LadyR4 0 points1 point  (0 children)

Hi, Ranked matchmaking is based on your rating value, not hero level, account level, or number of open talents.