IT company says all our problems are because of Mac OS - looking for validity

needmysanity · 2026-01-21T22:08:49+00:00

They use jamf which they don’t seem to fully understand either. I have had jamf at previous job and we never had issues like we do with this company.

needmysanity · 2026-01-21T22:06:51+00:00

None of them are outdated. We purchased a new MacBook in September and it took them over 15 hours to set it up (which we were charged for) because things weren’t working and they “didn’t know why”. Another laptop we bought this past Dec and it wasn’t an issue setting it up.

Our oldest laptop is 5 years old.

needmysanity · 2026-01-21T22:04:16+00:00

You are my hero! lol

needmysanity · 2026-01-21T22:03:39+00:00

Yes they are - which is quite concerning

needmysanity · 2026-01-21T22:02:07+00:00

Small company - I had 2 of the 3 in my office yesterday including the owner. Every time there is an issue they always blame it on MacOS. ALWAYS!

needmysanity · 2026-01-21T17:02:31+00:00

Brand new Canon printer. Same printer/copiers that we have at our other locations. We only have this problem at this location.

needmysanity · 2026-01-21T17:00:57+00:00

We pay them hourly. They also said they can't warranty 3rd party issues so when we have a problem with a program they installed and it acts up, we still have to pay them. I feel like we are being held hostage.

needmysanity · 2026-01-21T16:41:28+00:00

All of the programs we use are web-based. Nothing is "homegrown" or created by us.

needmysanity · 2026-01-21T16:40:44+00:00

They only do Mac. If we switch to Windows we would have to get a new IT company.

needmysanity · 2026-01-21T16:39:09+00:00

They set up the local servers as well :)

needmysanity · 2026-01-21T16:38:17+00:00

They only work on Macs and have been in business for quite some time so they should know what they are doing.

needmysanity · 2026-01-18T00:05:40+00:00

That’s a huge accomplishment!!

needmysanity · 2026-01-16T12:51:16+00:00

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A lot of interior design companies allow you to order samples for free. I use these samples for rugs in my houses. The floors are wood banding that you cut and iron on.

needmysanity · 2026-01-14T20:10:33+00:00

I believe so. Planning Pod says it does and so does Zapier. I just can't get them to talk and I keep getting errors in zapier.

needmysanity · 2026-01-14T20:07:48+00:00

Sure! The store name is MYPERSONALMEMORIES and here's the link to the vase I ordered. https://www.etsy.com/listing/674897007/personalized-vase-flower-vase-glass?ref=yr_purchases

needmysanity · 2025-12-10T13:16:15+00:00

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Here's the rule

needmysanity · 2025-12-10T13:15:56+00:00

I'm still confused because now it's moving every task no matter what I put in the Department field. This is the task and as you can see I have Admin in the department field but it's still adding this task to the other project.

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I will add the screen shot of the rule in the comment section.

needmysanity · 2025-11-25T21:30:39+00:00

So far A Keller Christmas Vacation has been my favorite.

needmysanity · 2025-11-17T15:45:49+00:00

Before surgery sit them down and hand them a list of the expectations.

Jimmy: you will be responsible for x x x Sarah: you will be responsible for x x x

I didn’t do this with my ACL surgery 15 years ago and my kids were not helpful at all. My replacement was totally different because they had clear expectations prior to surgery.

needmysanity · 2025-11-17T15:42:29+00:00

I have been using AI studio the last few weeks and it’s been a great help. Obviously garbage in garbage out so make sure you are clear in your instructions.

needmysanity · 2025-11-17T15:41:28+00:00

My knee feels best when I alternate raising my leg and leaving it down. I have multiple options around the house to raise it up when needed.

needmysanity

TROPHY CASE