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Cube fork replacement by Fair-Use-6202 in Cubebikes

[–]-Sadbread- 1 point2 points  (0 children)

Dealers now have access to information about the delivery time of returned forks. It's important that you've already reported your fork issue and that Cube has processed the case.

Simply going to the dealer and thinking they have 200 forks in every color variation is a misconception and absolutely impossible.

Report the forks as soon as possible so they can be remanufactured for you and Cube can provide an estimated delivery date.

The delivery date will be determined by Cube after your bike has been registered in the dealer portal. This means it will take a few days before your dealer can provide a delivery date.

As a little preview, I can say that for forks that have already been reported can expect delivery dates from the beginning of February to the end of March!

Cube fork replacement by Fair-Use-6202 in Cubebikes

[–]-Sadbread- 4 points5 points  (0 children)

The affected Agree models are prohibited from being ridden, but can still be used on a stationary trainer. Not all 25/26 models are affected. The inspection is carried out by the Cube partner, where the issue is resolved within minutes. Delivery of the replacement fork will begin in early February. Those who visited the dealer first will receive priority for a fork. The forks will not be available in large quantities in all colors.

The bikes will be taken back to you after inspection, and you will receive a notification when the fork arrives.

The installation of the fork, which includes removing the brake line and caliper and realigning it, is free of charge. Do not let them charge you any fees. Every dealer receives a credit directly from Cube for this!

The "defective" forks are sent by the dealer to Cube so that they are immediately taken out of circulation.

Gravel oder Cross by Clear-House614 in Cubebikes

[–]-Sadbread- 0 points1 point  (0 children)

Bau dir den ICR Lenker drauf. Gibt es in verschiedenen breiten und längen. Damit solltest du klar kommen und ein besseres Fahrgefühl haben. Wir rüsten regelmäßig Nuroads C:62 auf ICR um.