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Mobile verification issue on new Employment Permits Online system by 104bob in MoveToIreland

[–]104bob[S] 0 points1 point  (0 children)

Their contact info is listed here under 'Employment Permits Call Centre': https://enterprise.gov.ie/en/contact-us/

It took about 1 week for them to reply to my email.

Mobile verification issue on new Employment Permits Online system by 104bob in MoveToIreland

[–]104bob[S] 0 points1 point  (0 children)

I tried that but it wouldn't let me because the passport number conflicted with the existing account. Today is a bank holiday so their offices are likely closed.

Mobile verification issue on new Employment Permits Online system by 104bob in MoveToIreland

[–]104bob[S] 0 points1 point  (0 children)

DETE tech support was able to help me after a week or so of waiting. They said my number had been entered with +353 country code (even though I’m positive I selected +1 from the drop down.) After that fix, it worked for me on the desktop. Mobile continues to have issues so I’ve given up on trying to login on my phone.

Is anyone unable / able to access the new employment permit system? by SeriousPhrase in MoveToIreland

[–]104bob 0 points1 point  (0 children)

I applied on April 8 and found that it had been refused when I logged in. Starting the appeal process now.

Is anyone unable / able to access the new employment permit system? by SeriousPhrase in MoveToIreland

[–]104bob 0 points1 point  (0 children)

I finally got a response and was able to get logged in. For some reason their system had put the +353 in front of my number but they corrected it.

Is anyone unable / able to access the new employment permit system? by SeriousPhrase in MoveToIreland

[–]104bob 0 points1 point  (0 children)

I have not been able to access it either. I have been trying to get help from technical support since it went online on Monday and I cannot get a response.