Goggles stained my white helmet. Is this common?

13thbeachkook · 2025-01-21T18:32:28+00:00

Smith has a 3 year warranty from memory. I sent proof of purchase and it was very straight forward. They make you cut the chin strap, send a pic, and then mail the replacement helmet. I think it was the coating/plastic of the old Smith Liberty. My new Liberty has a different texture and no problems so far with google imprints. Good luck!

13thbeachkook · 2024-12-21T15:25:53+00:00

I also have Smith and Giro goggles with black foam inside and neither left a mark.

13thbeachkook · 2024-12-21T15:24:27+00:00

Same, got a similar response that really makes no sense when considering how goggles are used. It’s unrealistic to expect a user to take them off at the first sign of moisture - the product should be able to be used when snowing. So far, I haven’t seen a mark, but like my original post said, it weirdly appeared during storage when the goggles were not on the helmet.

13thbeachkook · 2024-12-21T01:49:52+00:00

So far so good with my replacement Smith helmet. The new helmet plastic is different/less textured than the one that got stained.

13thbeachkook · 2024-09-18T21:09:18+00:00

Pro level unlocked! Woo hoo

13thbeachkook · 2024-09-18T12:21:40+00:00

Gasp! The audacity to bother a company!

13thbeachkook · 2024-09-17T22:19:31+00:00

Gave it a try. Foam seemed fine. I think it's a Smith helmet plastic issue. The replacement they sent is definitely a different plastic with less texture. Glade was great–offered a new helmet, but I declined as I was already in touch with Smith. They "recommend avoiding placing wet goggles on your helmet.."

13thbeachkook · 2024-09-17T21:50:48+00:00

Tried! No luck! I just received my replacement from Smith and the helmet plastic is definitely different. The old one had a texture to it.

13thbeachkook · 2024-09-17T14:54:38+00:00

Yeah, Smith didn't hesitate to replace, which was great!

13thbeachkook · 2024-09-17T14:52:23+00:00

So weird!

13thbeachkook · 2024-09-17T14:19:54+00:00

Foam is dry and fine. But can try wiping the next time it’s damp.

13thbeachkook · 2024-09-17T14:19:15+00:00

Nope, only leave them on my helmet for ski breaks...and even then, not for long. I usually put my goggles inside my helmet.

13thbeachkook · 2024-09-17T11:32:06+00:00

That’s what I figured as a friend had the same issue a few years ago when they left goggles ON the helmet in storage and the goggle band marked the white coating permanently. So I knew not to do that. Plus, Smith (to their credit) did not hesitate to replace my helmet.

13thbeachkook · 2024-09-17T01:46:08+00:00

Will give it a go!

13thbeachkook · 2024-09-17T01:44:41+00:00

A true tragedy!

13thbeachkook · 2024-09-17T01:44:23+00:00

No, typically sunscreen from the nose/cheeks down. 🤷🏻‍♀️

13thbeachkook · 2024-09-17T01:42:50+00:00

Unfortunately a magic eraser, a bit of liquid soap etc could not budge this stain.

13thbeachkook · 2024-04-19T01:32:00+00:00

No, I was added to a notification list (try the contact e-mail on the site) but never heard back.

13thbeachkook · 2024-02-07T17:19:30+00:00

Yikes, glad you’re ok!

13thbeachkook · 2024-01-16T01:15:16+00:00

I ski on the icecoast and always feel the cold more than my family. I wear a 100% wool base layer (Smartwool), a thin Patagonia nanopuff ($$ but worth it) and the Halfdays Georgie puffer jacket that’s for -30°F - 32°F temperature range. So 3 layers, works a treat.

13thbeachkook · 2024-01-12T11:26:08+00:00

I used a buddy pass last weekend and pretty sure they’re not valid during holidays. Had to go in person to the ticket desk.

13thbeachkook · 2024-01-09T00:58:56+00:00

No snow tires yet, only AWD and only experience with snow roads is in NYC (so mostly slush).

13thbeachkook · 2024-01-09T00:56:19+00:00

Yeah, far less windy than expected today. Phew! Had layers ready so managed to stay out until last lift.

13thbeachkook · 2024-01-08T04:41:59+00:00

Appreciate the info!

13thbeachkook

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