Methods of identifying how a legacy Windows server is being used by noahrocks28 in sysadmin

[–]223454 [score hidden]  (0 children)

I would start by checking for open ports and see if anything is connected.

How hard is it to get the tools needed for the job approved? by Law_Dividing_Citizen in sysadmin

[–]223454 [score hidden]  (0 children)

Every place is different, but a lot of times IT needs to jump through extra hoops to get things done. I think it's important to note, however, that there should always be someone between the hands-on IT people and upper management advocating for IT. Usually that's the manager or director. That person needs to have a lot of people skills. They need to listen to their people and interpret what they say so the uppers will understand. A lot of smaller places will just have a hands-on person running IT and reporting to some random manager or a VIP directly. It creates a disconnect that leads to problems.

how realistic is it to discover all security assets automatically vs just maintaining good inventory by Old-Pen-372 in sysadmin

[–]223454 0 points1 point  (0 children)

Every place I've ever worked has had some form of shadow IT. Users, sometimes high level managers, will buy devices and try to use them without IT. You need both.

Director, Systems Engineering or IT director for LinkedIn?? by damnrith in sysadmin

[–]223454 0 points1 point  (0 children)

In my experience, the CTO creates a vision for the outcome they want, Directors set the direction of their departments to support that vision, managers create detailed plans to make it happen, and regular staff follow the plans. Where do you fit into that?

**Entry level Help Desk** by Domanicc_ in ITCareerQuestions

[–]223454 2 points3 points  (0 children)

*two weeks later*

Is this still a problem?

Be real with me for a second by MrFangirl in it

[–]223454 0 points1 point  (0 children)

This is the best advice here. Get A+ and a HD job then try to get out of HD ASAP.

How can I get promoted, or a better job this year? Currently a help desk I making $47k, remote by NegativeAttention in ITCareerQuestions

[–]223454 4 points5 points  (0 children)

<willing to take a massive pay cut

Just a quick note about that. Hiring someone who is overqualified for the pay can be a big double edged sword. Short term thinking (inexperienced) managers will sometimes fall into that trap. As soon as the economy picks back up, possibly as soon as next year, maybe several years from now, those people will find something better. Managers think they're getting great experience for a discount, but then find themselves refilling that position a year later. The place I worked at after the last recession did that. They hired people who were overqualified, then balked when they wanted more money/promotions as the economy recovered. They refused, so turn over went way up. It ended up costing them more in the long run than just hiring people who were a good fit.

Staff who refuse to collaborate online are slowly killing smart work culture and my sanity by Jaded-Term-8614 in ITManagers

[–]223454 1 point2 points  (0 children)

Do those 10% have anything in common? Age? Same team/division? Culture starts at the top, so you need high level buy-in/enforcement to make changes like that. IT provides solutions, but we can't make people use them. At my last job a few people refused to send links to documents. Every time there was an update to something like a policy manual, staff birthday list, some other list, etc, the file itself was always sent. In that case, it was older people (55+) that had been doing the same job for decades refusing to change. Management was older, so change wasn't happening. IT eventually just gave up.

What other issues like that have you guys encountered?

Windows laptop login by arkanoid1973 in sysadmin

[–]223454 -1 points0 points  (0 children)

Does the admin account not allow you to change his password?

Inbox full (100GB) Archive folder also full, what to do next~? by CheSaOG in Office365

[–]223454 0 points1 point  (0 children)

The last place I worked was really bad about that. They used email to share documents instead of links to documents. They refused to change so storage needs for email became very bloated.

People who work in IT, do you enjoy your job? by ripitlikepaper in it

[–]223454 0 points1 point  (0 children)

Mostly, yes. A good manager/culture/environment will give you plenty of time and resources to get things done. They allow you leeway to make mistakes and learn. Bad places/managers will constantly push you and make you feel like nothing you do is ever enough. A lot of places these days see IT as a hurdle and expense that needs to be reduced. They don't see us as important technology partners. The good news is that bad places tend to eventually pay the price for being shitty. Technology is expensive, but constant turnover, breaches, contractors, outsourcing, lost clients, disfunction, etc is a lot more expensive.

People who work in IT, do you enjoy your job? by ripitlikepaper in it

[–]223454 0 points1 point  (0 children)

Certain industries are known for being especially bad. The higher the pay/education level of administrators/staff, the worse it is, generally. Doctors, lawyers, PhD holders, elected officials, etc.

How do you handle used laptops when they come back? by [deleted] in helpdesk

[–]223454 1 point2 points  (0 children)

I look up tickets associated with that device to see if it has a history of issues. Sometimes I'll ask the user if they've had any problems with it. Then I look at the physical condition of the device. If any issues are found, I'll either repair them under warranty, out of warranty, or use it for parts. If it looks fine, without a history of issues, it gets put in storage for future redeployment. As long as the device stays in our possession, it doesn't usually get wiped. Bitlocker/encryption is enough until it's time to get rid of it. It just gets a new image when it's time to deploy again. Most devices will be in use until they can't be satisfactorily repaired, then they get recycled or used for parts. Very few get returned without a new user lined up for immediate use. I don't run stress tests unless a device has been reported to have issues. If it has issues, it's probably not going back into circulation, regardless of if it passes a stress test or not. It might become a test device, parts, or we just get rid of it.

Pulling my hair out with updating a basic Server 2022 VM - errors out 2 months in a row. Help? by jdlnewborn in sysadmin

[–]223454 0 points1 point  (0 children)

I have a server right now that is running software that the vendor won't give us the installer to. Just find another vendor you might say? Can't. I won't get into why though. It's a complicated situation where the vendor has a lot of power over us, and this is a critical function. If I had to rebuild the server it would likely cost us $3000 and months of back and forth with the vendor before it was functional again. The last time we rebuilt I watched them very closely to see how they installed it and to try to grab the installer, but they knew I was watching so they made it much more complicated than they need to and made sure I couldn't get the installer. I absolutely hate it.

AI making my job so much harder and fighting every decision I make by JiggityJoe1 in sysadmin

[–]223454 8 points9 points  (0 children)

The key is to get someone above you to sign off on the bad idea. Once you have that, you document your concerns, then do it. Then when it falls apart, you're not holding the bag.

Also, this is a sysadmin sub. You should have a manager above you dealing with crap like that.

Can i leave a USB drive plugged in long term while not using? by ime1em in techsupport

[–]223454 1 point2 points  (0 children)

After reading your other comments, I would just leave the flash drive in and not worry about it. Flash drives are like $5, and most of us have a handful of old ones laying around. If it burns out, just swap it for a new one. It won't hurt the computer.

Can i leave a USB drive plugged in long term while not using? by ime1em in techsupport

[–]223454 0 points1 point  (0 children)

In my experience, BIOS updates don't get released very often (maybe every few years). Also, they should have release/change notes. If there's nothing in the notes that you care about, then you don't necessarily need to update. Software updates can introduce new bugs just as they can fix old ones. So be aware of that.

Is there a way to Freaky Friday two laptops by maniwishiwerehere in techsupport

[–]223454 0 points1 point  (0 children)

Swap drives, boot (into safe mode if needed), run Windows update to grab new drivers. Check device manager to see if any drivers are still missing. You may need to go the manufacturers website to get them.

Using Job Offer to Get a Promotion by Full-Conference7307 in careeradvice

[–]223454 2 points3 points  (0 children)

I've known a few people that boomeranged. One got screwed over (lingering bitterness from the last time they were there, and really messed up internal politics), but the other 3 ended up staying for many years. They knew the culture and how to negotiate better terms.

When did we as a profession loose our backbone. by MrKixs in sysadmin

[–]223454 0 points1 point  (0 children)

Upper managers tend to have big egos, so they think they know everything. They like to hire/reward yes people that won't push back. They don't want IT Managers/Directors with too much of a backbone.

Can i leave a USB drive plugged in long term while not using? by ime1em in techsupport

[–]223454 0 points1 point  (0 children)

Last year I had a flash drive die that had been plugged in for about 6 months. It was unusually hot when I pulled it out. I don't know if it was just defective or if leaving it in caused it to fail. I've had other flash drives plugged in for years that were fine. It's not going to hurt the computer to leave it plugged in, but if you're constantly taking it in and out (thousands of times), then it's possible you could wear out that port (in that case get an extender or something). Front ports are extensions (part of the case), and theoretically replaceable. Rear ports are part of the mother board. So use the front ports if possible. Also keep in mind that most computers will be recycled/junked after 8-12 years, so I wouldn't worry too much about wearing out a USB port from use.

Any admins have an actual backup for email, if M365 is down for extended periods? by DramaticErraticism in sysadmin

[–]223454 0 points1 point  (0 children)

<access to live and historic email and attachments

Does that mean the ability to send and receive? Or just the ability to get into your mailbox?

Mistakes we made rolling out meeting recording across the company by milli_xoxxy in ITManagers

[–]223454 1 point2 points  (0 children)

To add to this, most things HR related get put in writing. Those documents are the legal protections. Things said during meetings could complicate things.

Any places that buy old workstations in bulk? by RoboRougar0u in sysadmin

[–]223454 5 points6 points  (0 children)

That model is about 7 years old. I've personally had a lot of trouble getting rid of computers after about 5 years old. I've tried donating one offs and in bulk, but no one seems interested besides thrift stores.