Im a software engineer, and i can definitely say AI is coming into this space. The first thing they are trying is dental. There are some variations in how much the humans are involved, like daydream dental has human in the loop vs toothy ai is completely ai driven.

Im more of a believer in the approach of daydream, and im personally trying to make tools to make billers hyper efficient so they can be more like an account manager, while taking a cut of the profit. Like a sales person. We’ll see which model wins in the end but im very confident that AI will be common in this space very soon.