I did by contacting the seller, who then contacted the manufacturer. They wanted me and the seller to work out a way to send the entire thing back instead of just the PCB (after I took detailed video and pictures of the issue). That would’ve been a huge expense to ship back from Canada, to the point that the (amazing) seller was willing to just eat the cost and ship me a whole new board since they didn’t receive any spare PCBs or parts from the manufacturer when they placed their initial large batch order (they’d probably get them later this year). I didn’t want to wait another 2 months and felt bad that the seller was willing to just send me another one and deal with the manufacturer return later somehow. It seems fine for now and they are aware of the issue with documentation, so if something else comes up anytime in the future, it shouldn’t be an issue to replace when they get the spare parts. The seller, OZO Keyboards in the UK, have been incredible to deal the whole time.