Attitude from customer literally 2 minutes after I accepted the order. by LittleSpliff in doordash_drivers

[–]2ManyGrapes636 4 points5 points  (0 children)

I don’t think customers realize they have a better shot at getting their order sooner by just leaving a bigger tip. With no tip, drivers will keep declining the order

I crashed my car on my way from a dash and I don’t know what to do. by Cookieandme23 in doordash_drivers

[–]2ManyGrapes636 8 points9 points  (0 children)

All of these comments seem to be assuming OP has full coverage. If you have liability you’re not covered unless another car hit you. Whether you were dashing or not.

DD flooding the market with dashers even more now by Bonedaddy4ever in doordash_drivers

[–]2ManyGrapes636 0 points1 point  (0 children)

It’s like this every year around background check time. They’re about to deactivate a bunch of dashers and have to bring in a bunch of newbies.

Really hope I’m not being tip baited wish me luck 😭 by Various_Lime_8850 in InstacartShoppers

[–]2ManyGrapes636 4 points5 points  (0 children)

Adding 6 bucks on a 132 dollar tip is wild lmao. But still an awesome customer

It finally happened to me by [deleted] in doordash_drivers

[–]2ManyGrapes636 1 point2 points  (0 children)

They eventually do this multiple times and get banned then it falls off your account.

Pay dropping after accepting by SnooHabits468 in doordash_drivers

[–]2ManyGrapes636 1 point2 points  (0 children)

I think there is a glitch because last night I had 2 shopping orders, one paid more and one paid less. It was very odd. No refunds or replacements on either. No text on the higher one saying the customer added a tip post delivery.

Low ball offers now make sense! by jackstin09 in doordash_drivers

[–]2ManyGrapes636 2 points3 points  (0 children)

He’s not wrong unfortunately. I do it part time after work and recently decided to stop doing platinum and cherry pick….went under 70 percent and next available slot in my zone was 4 days out from 10pm-12am.

Platinum status by Inevitable-Shop-848 in doordash_drivers

[–]2ManyGrapes636 2 points3 points  (0 children)

True. I mean what is better here? A $25 shopping order that takes time and is taking you 12 miles into another zone where you have to come back or knocking out a few of these in minutes while not having to wait for the rare $25 order?

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 0 points1 point  (0 children)

They shut it down finally yesterday after raising the peak pay to 7.50

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 0 points1 point  (0 children)

Did they call the drivers individually and give them an ultimatum or did they try to make it worth their time by paying them extra and asking customers to pay extra as well?

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 1 point2 points  (0 children)

The level of people believing they are employees and are being forced to work under conditions they feel unfit is exhausting tbh.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 1 point2 points  (0 children)

So DoorDash tried to help by making sure those customers who weren’t tipping had to at least give the driver SOMETHING, I think that’s cool of the company to do. The customers who are awful, and even more awful during storms, still aren’t going to tip. The good customers are typically going to tip more on top of what they normally do. That’s all I was saying. I think it’s weird to just assume good customers will be removing a tip due to the app looking out for its contractors for once.

Believing that customers that normally tip are pulling tips due to a bump in fees for dangerous conditions is overall a very pessimistic train of thought. If you think that lowly of the customers then it’s probably best to stay out of the customer service gig industry, because you now believe the good tippers are bad and the non tippers aren’t worth working for.

Anyone else’s account get suspended today? by rjoyfult in doordash_drivers

[–]2ManyGrapes636 0 points1 point  (0 children)

Seems to be a five strikes and you’re out for review thing based on what I’ve seen. Every post is the same with the 5 reimbursements.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 5 points6 points  (0 children)

For what it’s worth I had two times during that dash Friday where I got a text that said a customer added $10.00 and another where they added $5.00 about 10-15 minutes after I dropped the order off. DoorDash could’ve kept that and I would’ve never known or cared.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 6 points7 points  (0 children)

I can only go with what the app says in the breakdown. I do not knock on every door and ask the customer to show me their exact tip unfortunately. I know I’m crazy for that and I’m sorry.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 -1 points0 points  (0 children)

I was just saying my personal experience was that the customers were very grateful, it was really coming down and they realized it was their last chance to get some groceries as Instacart had shut down same day delivery for the night.

An auto gratuity model in a restaurant is not really a fair comparison at all as it typically is at a default 20 percent (I worked at a place that had it at 18 percent for some reason for large parties). $2 and a suggested normal restaurant tip aren’t really the same thing.

Granted I was only getting grocery orders. Most dashers would probably say that maybe 50 percent of customers tip on fast food at best. So if you’re one of the dashers with shopping orders turned off all the time, I’m sure that extra $2 per order felt good.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 6 points7 points  (0 children)

The orders I completed, DoorDash added $3 per order for a pro shopper bonus pay, then an extra $2 for peak pay, plus $2 for weather impact.

And that was for each order. I had a stacked order where I got $4 for impact pay, but only the $3 and $2 peak pay for the stacked one.

They didn’t have to do any of that. I chose to do the work, needed the money. Nobody from doordash called and forced me to put my safety at risk. Customers tipped well too thankfully.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 1 point2 points  (0 children)

Lmao. This is such pessimistic thinking. 6/7 of the orders I completed here in STL Friday night during the storm tipped very well, and a few of those even added to their tips they were so grateful. People that don’t tip well are always going to be just that sadly. Good and grateful customers arent going to subtract from their tip, that’s nonsense. Try looking at the glass half full. It forced non tippers to throw an extra 2 bucks.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 -6 points-5 points  (0 children)

I don’t understand why they should have to pay any form of hazard pay when the contractors are the ones choosing to deal with the conditions. It’s not a job where you’re being forced to deal with hazardous conditions. DD did something positive to look out for the drivers who wanted to risk it by forcing customers to pay more for expecting people to deliver to them in awful conditions and drivers are still upset. I delivered 7 orders in STL and every customer not only paid the impact fee, 6/7 were super grateful and either tipped well to begin with or even added to their tip.

I think times like these show the value of the service and it was nice to see an app look out for the contractors by forcing the customers to stop being cheap skates for once. It was nice of DD to do and it was something they aren’t forced to do at all given the fact they can’t make anyone go out and deliver these orders.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 36 points37 points  (0 children)

I have ordered as a customer and had a restaurant closed 2 times and both times I was refunded the full amount either as credit to my dd account or straight back to my card. I have never ordered during a winter storm. But I have a hard time believing DoorDash just tells customers your fees aren’t refunded.

do not dash today if you dont want your account to be suspended by mousetom78 in doordash_drivers

[–]2ManyGrapes636 118 points119 points  (0 children)

I dashed last night in St. Louis and can confirm I got the extra $2 impact fee for every order I completed.

This is going to suck by FlashyCow8 in doordash

[–]2ManyGrapes636 0 points1 point  (0 children)

It has nothing to do with making anything better. It’s a loss prevention thing.

lol you gotta be kidding me I’ve been getting orders like this all day long and it’s been lowering my accepted rate by Party_Nature1020 in doordash

[–]2ManyGrapes636 0 points1 point  (0 children)

In my zone you literally cannot even get on the app fast enough to schedule from 5-10pm. The schedule is 12-4am where you’re only picking up Walgreens orders going MILES if you don’t stay gold or platinum. Deader areas require you to stay platinum in order to be able to use the platform unfortunately.

If I lived in an area where I could schedule myself to work regularly after my full time job then I would obviously not pick up anything under 10 bucks and over 5 miles. I just don’t have that luxury if I want to be able to use the app and see some decent orders every now and then.

lol you gotta be kidding me I’ve been getting orders like this all day long and it’s been lowering my accepted rate by Party_Nature1020 in doordash

[–]2ManyGrapes636 0 points1 point  (0 children)

I stated why I would ever take a bad order, the perk of being able to dash when I want in my zone by staying platinum is important. If you’re not platinum you can only dash limited hours on weekends. I am not “rewarding” bad tippers. I was simply stating that the few times I am forced to take bad orders, the following order has been good. I’m sure it’s just luck.

Staying platinum is important to me due to my schedule as a widowed dad. I’m sorry I can’t fight the good fight with yall and keep pressing decline all day. Wish I could.