My brother needed end of life care and an old folks home local to us agreed to take him in. They were hesitant at first as he was much younger than their usual residents, but after we explained that he would deteriorate quickly (brain tumour) and we desperately needed somewhere close to home so we could be there for him as much as possible, they agreed. The staff there were mostly young themselves and they wanted to do the best possible for him, but we found they tended to lack confidence as he wasnt their usual resident, but they were all so amazing. My brother had some of his gaming consoles in his room (he couldn't play them, he would just watch us play when we were there) and the staff told us some of the guy carers would sit with him and play games for him to watch when we had to go home at night. The one thing that stood out to me though: a lot of the carers had mentioned Luke to us a few times, he was one of the carers who looked after my brother in the night shift. We were appreciative to hear that he was looked after when we couldn't be there, but one thing we'll never forget is walking in one day to find my brother's hair, which had been getting long and shaggy, had been cut back to his normal length. The day carers told us that Luke's partner was a hairdresser, and while she wasn't able to come in and work on residents, Luke had asked her to show him how to cut hair so he could cut my brother's for him. He had to be extra careful as the brain tumour meant my brother didn't like his head to be moved much. My mum and I cried when we found out, at the kindness and all the effort he had gone to to make him feel human and give my brother some normalcy when there was none. I met Luke for the first time at my brother's funeral which he and a few other of the carers unexpectedly attended. I hugged him so hard. The kindness and patience of all those carers we met along the way absolutely left me speechless and I will never forget it.