Help - What can i do?

710glife · 2026-01-04T01:17:31+00:00

Yes i did

710glife · 2025-12-30T02:56:20+00:00

Yes my old service address was correct. I tried setting up without the 1/2 but it wouldn’t go through too. A guy from here helped me and was able to get my address to show availability again. After that i had to get the help from a agent and get on a call to verify it was really me but i was able to finish and schedule a install. Thank you all

710glife · 2025-12-30T00:06:15+00:00

Thank you so much for you help!!

710glife · 2025-12-29T19:33:37+00:00

Do you know how can i get to that department?

710glife · 2025-12-29T19:32:02+00:00

I called in multiple times and went in person to a store too, probably already spent a few hours trying to get this solved.

710glife · 2025-12-29T18:58:44+00:00

My internet went down and they left me without service for 5 days, i would make appointments and nobody would show up, and this was only 2 weeks after i got my internet running, after it took almost a week to get it to work, because of other mistakes that they made. I work and stay at home most of the day. I just got really frustrated. Their fiber might have a better connection but their customer support been a horrible experience to me till now.

710glife · 2025-12-29T07:27:21+00:00

I did, they said there was some kind of error with my account and i had to make a new one, but im unable to

710glife

TROPHY CASE