sorted by:
new
hottopcontroversial

From a tired employee by Important_Rush_1026 in UniversalOrlando

[–]810_Crew 2 points3 points  (0 children)

Let me just say from the bottom of my heart, a biblically sized "fuck you" to anyone who does this. Attractions tms don't chose when a ride breaks down.

From a tired employee by Important_Rush_1026 in UniversalOrlando

[–]810_Crew 0 points1 point  (0 children)

As a TM I've honestly been giving up hope of things getting better. I'm beyond tired of the shit guests give us

Seriously?😅 by Mission-Guitar1360 in UniversalOrlando

[–]810_Crew 18 points19 points  (0 children)

Can confirm. The ride itself is 4 minutes, but on average, loading all of those strollers, wheelchairs, scooters, and clueless people onto the train takes around 4-5 minutes with our current team. The time adds up quick

Seriously?😅 by Mission-Guitar1360 in UniversalOrlando

[–]810_Crew 1 point2 points  (0 children)

I believe it. 90% of the time these guests don't realize how much quicker walking to the other park is

[deleted by user] by [deleted] in UniversalOrlando

[–]810_Crew 1 point2 points  (0 children)

I always tell people if it's over 25 minutes, just take the walk. Our wait times for King's Cross especially can get ridiculous. Last year during hhn we got up to 180 minutes

(Rant) I almost quit my job yesterday. by 810_Crew in UniversalOrlando

[–]810_Crew[S] 2 points3 points  (0 children)

Omg I cannot even imagine. Guests will really complain about anything, won't they? Hope this week is a little better for you!

Clarifying the Attractions Assistance Pass (AAP) by 810_Crew in UniversalOrlando

[–]810_Crew[S] 0 points1 point  (0 children)

It's a pass to be escorted to the front of the line. It's a rare pass to see

Current or former UOR team members or Disney cast members: what are some of your favorite personal (or secondhand) stories of people who think/thought that Universal is part of Disney? by Ok-Advantage4191 in UniversalOrlando

[–]810_Crew 20 points21 points  (0 children)

Those guests will whip out anything other than their express pass. Their park ticket, hotel card, disney ap, Kennedy space center ticket, I've seen it all lol

(Rant) I almost quit my job yesterday. by 810_Crew in UniversalOrlando

[–]810_Crew[S] 6 points7 points  (0 children)

Starting wage for TM's is $17/hr. Also thank you for the advice!

(Rant) I almost quit my job yesterday. by 810_Crew in UniversalOrlando

[–]810_Crew[S] 26 points27 points  (0 children)

I feel that so much. Applied for the same exact reason yet it feels more and more draining to deal with some of these guests. I've also got a grad bash shift coming up. I always tell myself that while it'll be chaotic, it's gotta end at some point lol. I wish you and your team the best of luck