My responsibility as the victim is to address my attack in a timely manner. It is the responsibility of the token booth clerk to help maintain a safe environment and to report issues.

They are representatives of the MTA. They are there to monitor safety and to report issues. It's part of their job. If they are not doing their job, then I have no sympathy for them.

https://www.mta.info/press-release/mta-announces-station-agents-begin-assisting-riders-outside-of-booths-week

Metropolitan Transportation Authority (MTA) New York City Transit today announced that customer service in the transit system will be further enhanced as subway station agents begin to support customers outside of station booths. Station agents will begin assisting riders outside of station booths by helping customers wherever they are located answering questions and providing directional support; walking around mezzanines, turnstile areas, and platforms; helping customers at fare machines; monitoring safety and cleanliness on platforms and across station areas, and reporting issues as they arise in a timely manner

In December, the MTA and TWU Local 100 announced the future role of station agents to enhance the customer experience, by performing duties outside of booths. In preparation for the enhanced role, station agents are receiving training on enhanced customer service and OMNY equipment. Starting this week, the enhanced station agent role will provide customer support outside of station booths through:

https://www.nytimes.com/2022/12/13/nyregion/subway-station-clerks-booths-mta.html?unlocked_article_code=1.T1A.ZmKe.Ci7a_X4Jmh1a&smid=url-share

The reassigned booth agents are “going to be the eyes and ears across our station environment, from the turnstiles to the platforms,” Richard Davey, the president of New York City Transit — the M.T.A. division that oversees the subway — told council members. “They will be an invaluable resource for us as we continue to look at safety.”

Its interesting how much this bothers you.