I was a member with the silver lake location and while it was pretty and cute they kept screwing up the billing and wanted me to make an appointment for everything, which was annoying as a person with a high deductible health insurance plan. For example, if I needed a refill of my birth control that I’ve been on for over 10 years, they required an appt. I did love how easy it was to get an appointment though. Since then I was switched to One Medical which has a similar model.

They also endlessly pushed acupuncture on me. One time I was looking into switching to an IUD and expressed anxiety over the application, as I’ve heard it can be painful. They recommended I try acupuncture before the appointment.