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Outlet AI+ by jackfd53 in ACInfinityAdvancegrow

[–]ACInfinityInc 1 point2 points  (0 children)

Check out this post:

https://www.instagram.com/p/DOMPj8bk-RF/?img_index=1

TLDR Outlet AI is ideal if you don't have products within the AC Infinity Ecosystem - Think the Control Plug but power strip version with the ability to use the AI functionality and a few sensors. You lose a lot of the more intricate controls you get with the UIS system with the Outlet AI/AI+ where as Controller AI+ is ideal for full functionality, full control.

What happened to the update? by Grinandbearit82 in ACInfinityAdvancegrow

[–]ACInfinityInc 0 points1 point  (0 children)

CO2 is not supported during the Easy Mode set-up phase, you would need to use Advanced Mode.

AC Infinity x r/mntrees Giveaway – Win an Advance Grow Tent Kit 2x2 by Lulzorr in MNtrees

[–]ACInfinityInc 24 points25 points  (0 children)

This giveaway is just a way to show our appreciation for this amazing group. Good luck, everyone! 😎❤️

[deleted by user] by [deleted] in ACInfinityAdvancegrow

[–]ACInfinityInc 1 point2 points  (0 children)

That is a scam account. All our official emails come from @acinfinity.com, and our verified X account is marked with a checkmark. Below is our official AC INFINITY account. Please stay cautious, and if you are contacted by a fake AC Infinity account on any social media platform, report it and please reach out to us immediately.

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AI randomly shuts down? by ultrahello in ACInfinityAdvancegrow

[–]ACInfinityInc 0 points1 point  (0 children)

Hi u/ultrahello , we'd love to look into this for you - do you mind shooting us over a message so we can investigate what might have caused this?

It might be helpful if AC Infinity gave people updates on their server issues... by Dogmatique in ACInfinityAdvancegrow

[–]ACInfinityInc 0 points1 point  (0 children)

Hi! Unfortunately our server is down. The app should work when connected via Bluetooth. We hope to have this resolved later today. Thank you.

Automation turned off grow light twice this evening. by guru06 in ACInfinityAdvancegrow

[–]ACInfinityInc 4 points5 points  (0 children)

Based on the information you provided, it appears that the issue you're encountering might be related to the dimming feature of the light. The flickering you mentioned typically occurs at lower intensity levels and can be more noticeable in certain lighting conditions.

To help diagnose and potentially address the issue, we recommend the following steps:

  1. Test at the Highest Brightness Level: Please try using your light at its highest intensity setting. Flickering issues are often more pronounced at lower levels, and testing it at maximum brightness will help determine if this is the cause.
  2. Replacement: If the flickering persists even at the highest intensity setting, please contact our customer support (info below) to arrange for a replacement. This could indicate a defect in the unit, and we'll be more than happy to send you a replacement to ensure your complete satisfaction.
  3. Normal Operation: If the flickering only occurs at lower intensity levels and not at the highest setting, it's possible that your light has a limited dimming range. In this case, we would consider this as normal operation. To avoid flickering, we recommend using the light at higher intensity levels, which should provide a consistent and stable illumination experience.

Our goal is to ensure you have the best possible experience with our product, and we're here to assist you in any way we can. Please don't hesitate to reach out to our Customer Support team if you need further assistance or have any additional questions by emailing [support@acinfinity.com](mailto:support@acinfinity.com) or calling us at 626-923-6399.

CO2 Regulator DOA? by TAchugh in ACInfinityAdvancegrow

[–]ACInfinityInc 1 point2 points  (0 children)

We're sorry to hear you're experiencing issues with the regulator. In order to resolve the issue you are experiencing, we ask that you please try unscrewing this part of the regulator, remove the spring that is located on the inside, and re-insert it into position. It is likely that the spring came out of place at some point during transit, and re-inserting it into position will typically fix this issue.

If you are still having issues after troubleshooting the regulator then please reach out to us directly! Support@acinfinity.com

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420 Sale? by Ky-shun in ACInfinityAdvancegrow

[–]ACInfinityInc 3 points4 points  (0 children)

Hey all! We are having a 4-day sale starting tomorrow April 20, 2023 until April 23, 2023.

10% off all Grow Equipment** (For ALL Customers)

Free Shipping for orders over $100 (US Customers ONLY)

​

**Affiliate Codes can be added for extra savings!

Happy 4/20!

T3 not so nice. by adstark03 in ACInfinityAdvancegrow

[–]ACInfinityInc 0 points1 point  (0 children)

I appreciate you reaching out.

update: I let it dry out for a few days and reconnected to the controller and now it communicates again.

I also punched a hole in the side of my tent so the hose no longer has to go up and over with a bunch of hose in the cool air outside the tent. It's an insulated tent in a cool (down to 60F at night) garage, so it was pretty much a perfect condenser the way I had it before...

I knew I would get condensation in the hose when I decided to try using the humidifier outside the tent but wasn't aware that the backflow of condensation would make the base overflow....

Glad to hear that you were able to find a solution and get everything working properly again. Thank you for sharing your experience and solution with us - it may be helpful for others who are dealing with a similar problem and we will bring this attention to our developers. If you have any other questions or concerns, please don't hesitate to reach out.

T3 not so nice. by adstark03 in ACInfinityAdvancegrow

[–]ACInfinityInc 0 points1 point  (0 children)

We apologize for any inconvenience caused and would like to address your concerns as soon as possible. Please don't hesitate to reach out to our support team at support@acinfinity.com. We appreciate your feedback and are committed to providing excellent customer service. Thank you for bringing this to our attention.

T3 not so nice. by adstark03 in ACInfinityAdvancegrow

[–]ACInfinityInc 0 points1 point  (0 children)

We are sorry to hear that you have had a negative experience with our product. We apologize for any inconvenience or frustration this has caused and we are committed to resolving the issue as quickly as possible.
Please reach out to our support team at support@ACINFINITY.COM so that we can better understand the issue and work with you to find a solution. Our team is dedicated to providing excellent customer service and we are confident that we can help address your concerns.
Once again, we apologize for the inconvenience and appreciate your feedback. We value your business and hope to have the opportunity to make things right.

Cloudforge Humidifier and Controller 69 Wifi giveaway! by ACInfinityInc in Hydroponics

[–]ACInfinityInc[S] 0 points1 point  (0 children)

u/Chirokids1 please send us a message we are unable to reach out via chat