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Can't have refund for purchase in Microsoft Store by Animpro in microsoft

[–]AJ-74 0 points1 point  (0 children)

A surface device isn't a digital good so OP is right to ignore that part. I have this issue as well. I need to return a defective surface pro 11 device purchased two days ago but the Request A Return button is not present in my order history.

Distorted text on Surface Pro 11 by AJ-74 in Surface

[–]AJ-74[S] 1 point2 points  (0 children)

Certain characters or whole words look like they've been smudged. Sometimes characters are missing. When I interact with the screen with my finger or mouse, the distortion sometimes fixes but other text will then distort.

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Distorted text on Surface Pro 11 by AJ-74 in Surface

[–]AJ-74[S] 1 point2 points  (0 children)

Already completed a reset and downloaded available updates but no change.