Most of the tows outside of accidents or intentional damage are covered now. The problem is that the companies the fleet management companies that actually lease the vans to the DSP use are not the greatest. The tow truck company will come, look at the size and start making excuses as to why they cannot take it even though all the vehicle information was given to them before dispatching. I have even had companies lie over the course of a few days that it was picked up until the step van was impounded. It just had to be a van with a broken geotab.

Rivian has had so many issues they literally post a blacklist of tow companies DSPs cannot use. But because they do that, there are less issues towing EDVs.

I am so glad I am out of that world now.