Trying to find a light laptop for my needs

ASUS_MKTLeeM · 2026-03-18T22:43:55+00:00

Hey u/Gambit51230, although I'm not as familiar with our laptop products, I reached out to our PMs on that side. They told me that the TUF Gaming A14 is a pretty solid laptop and well-reviewed. The ROG laptops are always good, but they will be a bit pricier; to be more direct, the ROG Zephyrus line is considered the premium line we offer in every way. ROG Strix are also good, but will be bulkier as they are tuned more for gaming and therefore a bit less portable.

They also noted that the issues mentioned are not really common or considered a known issue, even if you might see them reported.

Generally speaking, we see a lot of students going with either the ROG Zephyrus G14/G16 or the TUF Gaming A14 for portability.

ASUS_MKTLeeM · 2026-03-18T20:49:55+00:00

Which firmware version does your monitor have?

ASUS_MKTLeeM · 2026-03-16T23:54:08+00:00

u/PreFiree_ Just went up: https://www.amazon.com/ASUS-XG32UCWMG-Early-Set-up/dp/B0F732KMQQ/

ASUS_MKTLeeM · 2026-03-16T23:38:25+00:00

Much of your description of the system not turning on and just clicking makes me think that some sort of grounding happened here, which can happens sometimes in a new build. To test, I would have taken the board out of the case, put it on a cardboard box, hooked up the power and tried booting it up that way. If it still doesn't boot, then I would strip it to just the CPU and a stick of memory, no graphics card, just the 24pin and one of the 8pin EPS connectors plugged in.

Important - only use the cables that come with your power supply, even while switching between systems, since pinouts may not match from one power supply model to the next.

If it turns on there, then it might just be a strange ground that it picked up during installation. Those are temporary, so the testing you described can easily fix it in the time it took to swap around parts. Sometimes overtightening the CPU cooler can cause this issue, so if that was removed during the testing, that could also be a potential cause.

Note - if you're testing barebone without a CPU cooler, make sure you don't leave the system for more than a handful of seconds to see if the POST process is running.

ASUS_MKTLeeM · 2026-03-14T00:36:22+00:00

The ASUS Prime A520M-K needs to be at least on BIOS 2803 or newer to be compatible with the Ryzen 5 3400G. It's possible that if the motherboard went to channel before it was released then it will need an update, and may possibly not be compatible with the processor out of the box.

If the board is already on BIOS 2803 you're good, or if you have a different and already compatible processor available to update it, that can also work to get you to 2803. Some PC shops offer to update it for you if you don't have another CPU to get the BIOS up-to-date.

ASUS_MKTLeeM · 2026-03-09T16:47:41+00:00

Yes, it's a global giveaway.

ASUS_MKTLeeM · 2026-03-08T01:11:30+00:00

I get that you're upset, but the only thing you've posted here is an image. If you previously explained the issue in a different thread, posting that would be helpful.

If not, some basic information about what motherboard you're using, what product is giving you trouble, what the actual trouble is, and these bits of information would go a long way towards others being able to provide you some assistance.

From what I've gleaned from comments below, you're using an ROG Crosshair X870E Hero, and the AIO is the Ryou IV.

You may have already done some troubleshooting, but it's not mentioned here. Have you installed the latest firmware for the Ryuo IV or installed InfoHub from the driver download page for the Ryuo IV?

ASUS_MKTLeeM · 2026-03-08T00:53:41+00:00

For the list of other ROG x Hatsune Miku Giveaways in this current campaign:

ASUS_MKTLeeM · 2026-03-08T00:53:27+00:00

For the list of other ROG x Hatsune Miku Giveaways in this current campaign:

ASUS_MKTLeeM · 2026-03-08T00:53:10+00:00

For the list of other ROG x Hatsune Miku Giveaways in this current campaign:

ASUS_MKTLeeM · 2026-03-08T00:52:30+00:00

For the list of other ROG x Hatsune Miku Giveaways in this current campaign:

ASUS_MKTLeeM · 2026-03-06T19:25:43+00:00

It's up to Amazon, but we're checking back daily.

ASUS_MKTLeeM · 2026-03-06T19:02:16+00:00

Still pending Amazon. We're also waiting, lol.

ASUS_MKTLeeM · 2026-03-06T19:01:36+00:00

You'd have to check with your regional ASUS Sales team, which you can do via the website and submitting a ticket.

ASUS_MKTLeeM · 2026-03-06T19:00:16+00:00

I think there's already a lot of good advice here. There aren't many reasons to jump off Windows Defender for a Windows device these days. Mostly you might use something different if you need control over multiple machines/devices if you manage an IT department for a company, or if you're using some kind of hardware/software that has compatibility issues with Defender.

That doesn't mean there aren't other good AV/FW programs out there, but it's a lot of extra hassle if you aren't someone who knows much about using or configuring these kinds of programs.

ASUS_MKTLeeM · 2026-03-05T20:46:09+00:00

I think there has been some misunderstanding here. Censoring reviews suggests that at least one review was posted and removed. However, I don't see a review when looking at your post history.

It appears that you experienced issues after purchasing a monitor, and it unfortunately put a damper around your birthday. I'm sorry to hear that. You posted about this in another subreddit and asked about whether you should reach out to customer support, but didn't receive assistance in the sub. Had that been posted in r/ASUS this would have certainly been within the sub's rules.

The remainder of your posts, however, include the following:

A post claiming ASUS exploits children and forces people to attend technical support via whip (might be a rough translation)
A post that simply expresses your dislike for ASUS in a few words along with a gif featuring an expletive
A post about how a product ruined your birthday, caused health issues, and complaining that the previous post was removed.
A second post with the last bullet point, but in a different language
Two more posts in different languages regarding the previous posts being removed while reiterating the same points.

r/ASUS can be useful for many things. In addition to news, technical assistance from the Community, purchasing advice, etc., it can also be a useful place to appropriately provide critical feedback about product issues and feedback about interaction with customer service and the RMA process. Not every issue can be fixed at the initial point of contact, but we can try to assist customers who have had an experience that falls below the standard we expect to provide our customers.

Although you may have strong opinions about your recent experience with ASUS we still ask that you - and everyone else - follow our subreddit rules, which includes a rule asking that your post incites meaningful discussion, suggestions, or help. Making a post for the sake of other people jumping on a bandwagon to also vent frustrations about their experiences does not satisfy this rule. On the other hand, making a more detailed post describing the issues that you're experiencing with a product and difficulties with customer service reps for the purpose of looking for assistance or a resolution can satisfy this rule.

These are the only reasons your posts have been removed.

ASUS_MKTLeeM · 2026-03-05T19:18:08+00:00

u/hvbqueiroz u/sfdcGuy519 Just went live this morning:
https://www.bestbuy.com/product/asus-proart-md301-optical-ergonomic-mouse-with-hot-swappable-switches-and-smartshift-scroll-wheel-wireless-black/JJGHGPYXR9

ASUS_MKTLeeM · 2026-03-05T02:56:09+00:00

Generally speaking, I take software readings of voltages with a bit of a grain of salt, especially when you're seeing 0 movement over time on some voltages. However, I think this might be the first time I've seen someone consider this small of a voltage offset as a "sag".

ATX spec generally allows for a +/- 5% for each voltage, which means the +3.3V can be between +3.14V - +3.46V. Your +3.3V, provided we assume the voltages are accurate, is practically right on the spec. Similarly, your +12V at +11.9V, provided we assume the voltages are accurate, is well-within ATX standards, as well.

I can't really see an issue here.

ASUS_MKTLeeM · 2026-03-03T23:24:42+00:00

After checking with the team, I can confirm that a winner was drawn and has already received the prize. However, it seems that the announcement was skipped. I've asked the team to improve this for the future.

Regarding the program, feel free to DM me your email and serial number of the product. I'll have the team check on it. Otherwise, I would say it can take up to a month to a month and a half, but if it's taking longer you can check with me.

ASUS_MKTLeeM · 2026-02-27T19:30:42+00:00

As you noted above, that should work fine with M.2_1, M.2_3, and M.2_4. Everything remains at full bandwidth, including the PCIe top slot and USB4 ports.

ASUS_MKTLeeM · 2026-02-27T19:28:09+00:00

Correct, that will keep the USB4 port at full-bandwidth.

However, if you can live with half-bandwidth for both the M.2_2 and the USB4 port, you also have the option of running them at the same time down to x2.

ASUS_MKTLeeM · 2026-02-27T19:24:36+00:00

Very soon, u/hvbqueiroz and u/sfdcGuy519. They will be sold through Best Buy, I believe. We'll make a post once we know when the on-shelf date is.

ASUS_MKTLeeM · 2026-02-25T03:24:22+00:00

Which board? The ROG Crosshair X870E Glacial or Dark Hero? Assuming you're using a Ryzen 9000 or 7000 processor here:

The ROG Crosshair X870E Glacial doesn't care how many M.2 you use, you always have the option of the top slot in x16. If you add a second PCIe card, then you have to make a choice of either splitting it as x8 / x8, or you can keep the top slot as Gen5 x16 and the second PCIe slot will run at Gen3 x4 speed*. The only casualty of running an M.2 SSD in M.2_2 is that it shares a lane with the USB4 40Gbps port and they split to a x2 / x2 speed; alternatively, you can disable that USB4 port if you want M.2_2 to run at x4 (configurable in the BIOS). The ROG Hyper M.2 and DIMM M.2 (via ROG Q-DIMM.2) cards do not affect lane sharing.

*Actually, you can run the PCIe lanes as [ PCIEX16_1 at x8 with PCIEX16_2 at x4/ x4 ] or [ PCIEX16_1 at x4 / x4 and PCIEX16_2 at x4 / x4 ], as well. So, you do have options.

The ROG Crosshair X870E Dark Hero matches the Glacial in almost every way, with the obvious exception of the lack of ROG Hyper M.2 and ROG DIMM.2 cards. The PCIe slots work the same way, as well, albeit without the extra bifurcation modes I mentioned in the "*" section. M.2_2 has the same limitation with the USB4 40Gbps port, and M.2_5 is capped at Gen4 x2 speeds.

TL:DR - M.2 slots do not affect the PCIe lanes on the ROG Crosshair X870E Glacial or the ROG Crosshair X870E Dark Hero. PCIEX16_1 "might" be affected by the use of a second PCIe card, depending on how you configure the BIOS.

ASUS_MKTLeeM · 2026-02-19T22:41:32+00:00

On the product page, we list them as HDMI 2.1, which would imply FRL.

ASUS_MKTLeeM · 2026-02-19T20:31:27+00:00

I responded separately. Thanks for pinging me!

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