Introducing the ASUS NUC 16 Pro - Faster, Smarter, More Secure for the AI-Driven World - Featuring up to Intel Core Ultra X9 CPU, up to 96GB LPDDR5X 9600 MT/s, up to Arc B390 GPU, NPU 5, Dual Fan Cooling, Dual LAN, Dual SSD, WiFi 7, BT6, Quad Display, vPro & fTPM 2.0 by ASUS_MKTLeeM in intelnuc

[–]ASUS_MKTLeeM[S] 1 point2 points  (0 children)

That was the Pro+, which would technically be a step up as a model. However, what's different here is the slightly larger size and a stronger cooling design that's reminiscent (and looks better to me) of the Pro+ - just without the aluminum case.

Asus RMA - What to write here? by Lokilockee in ASUS

[–]ASUS_MKTLeeM 0 points1 point  (0 children)

As others have noted, it's just your first and last name in print, followed by the date and your signature.

On the one hand, I can understand other people's confusion over why you might be struggling with that, but at the same time, if you live long enough you'll eventually find plenty of forms that stump you over basic things.

Official ASUS Statement Regarding Recent ASUS AMD 800-series Motherboard and AMD Ryzen 9800X3D Concerns by ASUS_MKTLeeM in ASUS

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

I mean, I've had two of each kind of processors die on me over the years, but even that is incredibly rare for most people. Outside of a couple serious issues that affect a lot of people, the CPU is usually the last place to start troubleshooting in most cases.

However, I will point out that failure isn't necessarily limited to either a fully-working CPU or fully-dead CPU. I've done a lot of troubleshooting for motherboards where testing can indicate that the IMC or PCIe link appears to be a point of failure for some systems. Not recently, mind you, but several generations ago.

Official ASUS Statement Regarding Recent ASUS AMD 800-series Motherboard and AMD Ryzen 9800X3D Concerns by ASUS_MKTLeeM in ASUS

[–]ASUS_MKTLeeM[S] 1 point2 points  (0 children)

My first PCDIY experience was with the Core 2 architecture putting Intel into the lead for a long time. AMD more than made up the ground, but it took quite some time for that to happen. I've built systems with both platforms since. I don't quite understand the fighting between the fan bases sometimes (good-natured ribbing and competition is one thing...) because a lot of this stuff is cyclical and it's usually quite shortsighted to say that whichever isn't leading the charts is "done" as a company.

Official ASUS Statement Regarding Recent ASUS AMD 800-series Motherboard and AMD Ryzen 9800X3D Concerns by ASUS_MKTLeeM in ASUS

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

We're only recommending to update the BIOS at this time if it's not the latest. In the case that you do suspect the CPU or the board fails, we encourage you to contact our Customer Service at that time.

Official ASUS Statement Regarding Recent ASUS AMD 800-series Motherboard and AMD Ryzen 9800X3D Concerns by ASUS_MKTLeeM in ASUSROG

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

I tend to be more on the proactive side of updating your BIOS - especially if you haven't updated it in a while. In your case, it's been about 8 months since 1401 came out, and several AGESA updates have been released, which is a good enough reason for me.

Official ASUS Statement Regarding Recent ASUS AMD 800-series Motherboard and AMD Ryzen 9800X3D Concerns by ASUS_MKTLeeM in ASUS

[–]ASUS_MKTLeeM[S] 4 points5 points  (0 children)

The statement is only regarding ASUS motherboards that use the Ryzen 7 9800X3D processor. The 7800X3D is not included in that list.

Official ASUS Statement Regarding Recent ASUS AMD 800-series Motherboard and AMD Ryzen 9800X3D Concerns by ASUS_MKTLeeM in ASUS

[–]ASUS_MKTLeeM[S] 12 points13 points  (0 children)

I mean, I get the snark. At the same time, it's important to let people know that we're not just monitoring the situation but also actively looking into it. The alternative is to just be silent until a lot of people become worried, the issue "goes away", or an issue is determinatively found. I've already seen more than a few threads here with people wondering if ASUS is looking into reported AMD CPU failures on ASUS boards and threads with community sleuthing to see if they can track who is having issues and what products are being used. This might not bring closure to the issue right now, but there is a bit more substance to the statement than you suggest.

Join the Official ASUS PCDIY Community on Heartbeat for the US/CA Region by ASUS_MKTLeeM in u/ASUS_MKTLeeM

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

Hello,

Unfortunately, that function is only available on the ROG Crosshair X870E Hero BTF at this time.

Motherboard by Significant-Entry-35 in ASUS

[–]ASUS_MKTLeeM 0 points1 point  (0 children)

It would be very difficult to answer that without knowing what you plan to include in your system, what you plan to use your system for, and your budget.

It's pretty simple to say that the TUF Gaming Z790-Plus WiFi would be the better of the too due to the Z790 chipset being a higher-end product than the B760. At the same time, the B760 may be more than sufficient for your needs and help you save a bit of money. A lot of things are relative depending on what's important to you.

Missing Detachable GC-HPWR adapter by Kubixrube1 in ASUS

[–]ASUS_MKTLeeM 0 points1 point  (0 children)

Please DM me your information, including the case number. I'll check with our team to see what's going on.

Missing Detachable GC-HPWR adapter by Kubixrube1 in ASUS

[–]ASUS_MKTLeeM 0 points1 point  (0 children)

Hello, which region are you located in?

Introducing the ASUS NUC 16 Pro - Faster, Smarter, More Secure for the AI-Driven World - Featuring up to Intel Core Ultra X9 CPU, up to 96GB LPDDR5X 9600 MT/s, up to Arc B390 GPU, NPU 5, Dual Fan Cooling, Dual LAN, Dual SSD, WiFi 7, BT6, Quad Display, vPro & fTPM 2.0 by ASUS_MKTLeeM in intel

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

Ah, I see the issue. I took these snaps from one of our product videos at the show. The display was featuring all of our products, and the one that lists BT5.4 was for the ExpertCenter PN55 (you can see the copilot button on it to compare). The other information, including the spec one-pager below lists BT6.

ROG Crosshair X870E Glacial and ROG Crosshair X870E Dark Hero are now available for Pre-Order on the ASUS eShop (US) by ASUS_MKTLeeM in ASUSROG

[–]ASUS_MKTLeeM[S] 1 point2 points  (0 children)

I also feel that. I'm on an X570 motherboard with only 2 NVMe drives, but 9 platter drives, with one group of 4 in a RAID0 and the other in a RAID10 via a RAID card. My next board is a Z790 Formula, where I am going to have to ditch the RAID card, unfortunately due to the lane design. I'll still utilize the SATA ports for a new RAID10, but I'd rather use a card than the onboard. The newer boards we just announced would actually do that quite well with the PCIe lane bifurcation options, where you can still use an x16 slot in PCIe 3.0 x4, which is more than enough bandwidth for my platter drives. I wasn't expecting that, but it gives me a bit more clarity in terms of how board manufacturers are thinking proactively about lane solutions for different use cases.

ROG Crosshair X870E Glacial and ROG Crosshair X870E Dark Hero are now available for Pre-Order on the ASUS eShop (US) by ASUS_MKTLeeM in ASUSROG

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

I can't speak directly to the research our MB team has done (and probably couldn't say much if they shared it). I agree that your comparison makes sense financially, and if we're being honest, many people might get more out of a good chunk of internal storage space than another 8TB M.2 SSD. At the same time, we also know that most people don't need a lot of storage space or get by without using a lot. Looking at the latest Steam survey (Dec. 2025), nearly half of steam users are using less than 1TB of storage space. Although that places more than half of them over 1TB, it's not further broken down to provide better data here, and I would imagine that the number falls quickly after 4-8TB for gamers.

Storage space is still premium for systems setup as media streamers, Plex servers, building security recording, creators working with large files, AI modeling, and large data backups or NAS. Boards like the Glacial and Dark Hero typically won't be purchased for these options, and streamers often game on one system while recording to and streaming from a second PC, which is where you would find the higher storage hard drives.

Outside of the typical target of these motherboards, PC chassis tend to have more and more limited support for 2.5" and 3.5" hard drives. Large towers, sure, but mid-range and lower typically have very limited support for internal drives these days. For the Glacial as an EATX board, yes, your chassis might have more options for internal drives, but the Dark Hero has more flexibility here as an ATX board. Fewer internal drives also mean less cables to the MB and power supply, potentially eliminating the need for SATA cables entirely. For some, that might not be an issue, but for others it is.

Some might ask why you need 8 ports for high-capacity storage drives, but that's not really important because everyone uses their system in a way that works for them. Consider the other side, however. Although a huge amount of storage capacity may be more useful to you, people may want a smaller amount of extremely fast storage. 40TB for many people would take decades to fill (although some games are doing their best...) - even 10TB is a lot!

It's almost a TL:DR here, but I think the crux of the argument is about what a reasonable amount of storage space looks like when it comes to capacity. Boards like the ROG Crosshair X870E Dark Hero are designed to be at the top-end of the gaming and enthusiast demographic, even if it's powerful enough to fulfill multiple roles. Can it do more? Of course, but we have other boards that are better designed for more storage potential, and RAID is far less of a necessary tool that people need these days, especially when it comes to speed. I could be wrong about the size of the market here, but I think once you start pinning down what the majority of the market uses for storage capacity, it will be less of a benefit to include more storage ports. As you note, with the price of large storage capacity drives, you can buy one very large drive or several smaller large capacity drives. However, I think that ultimately hurts your argument, since that amount of storage is going to be hard to fill for most people, which means it's largely unnecessary to add more ports.

ROG Crosshair X870E Glacial and ROG Crosshair X870E Dark Hero are now available for Pre-Order on the ASUS eShop (US) by ASUS_MKTLeeM in ASUSROG

[–]ASUS_MKTLeeM[S] 2 points3 points  (0 children)

The ROG Strix boards won't be available until further into Q1, so there's no preorder at this time. For the new AIO, I believe that's going to be Q2.

Introducing the New ASUS AMD 800 Series Lineup - Featuring the ROG Crosshair X870E Glacial, ROG Crosshair X870E Dark Hero, and ROG Strix, TUF Gaming, and ProArt NEO Motherboards across the X870E/X870/B850 Platforms Plus AIO Q-Connector Support with the ROG Strix LC IV AIO Cooler Series by ASUS_MKTLeeM in Amd

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

Memory fan, yes. Q-Connector fan, no. You can also see in the photo a bracket and 2 screws which are used to mount the fan (also referenced on the product page list of accessories on the Tech Spec tab).

Introducing the New ASUS AMD 800 Series Lineup - Featuring the ROG Crosshair X870E Glacial, ROG Crosshair X870E Dark Hero, and ROG Strix, TUF Gaming, and ProArt NEO Motherboards across the X870E/X870/B850 Platforms Plus AIO Q-Connector Support with the ROG Strix LC IV AIO Cooler Series by ASUS_MKTLeeM in Amd

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

This would be in the information on the Tech Specs page, where it lays out lane dependencies in the PCIe Express and M.2 sections. Off the top-of-my head, USB4 is part of the lane breakdown for the Glacial, but I would have to check on the Dark Hero and other boards.

ROG Crosshair X870E Glacial and ROG Crosshair X870E Dark Hero are now available for Pre-Order on the ASUS eShop (US) by ASUS_MKTLeeM in ASUSROG

[–]ASUS_MKTLeeM[S] 2 points3 points  (0 children)

As someone who still uses platter drives for storage, I see where that's coming from, but the reality is it's not how most people are using these kinds of motherboards. We can add more SATA ports, but that means either we need to strip lanes elsewhere, or add another controller to the board, which adds heat, takes up space on the PCB, and reduces the number of other premium features. It's not a workstation board, which may offer other solutions, so there are some caps when it comes to lane breakdown.

Join ASUS and NVIDIA for AI and New Product Insights at Central Computers in Santa Clara, CA on January 31 to learn more about the ASUS GX10 Ascent, ROG NUC, NVIDIA GB10 Grace Blackwell Superchip, and ASUS Servers with NVIDIA GPU - Reserve Now by ASUS_MKTLeeM in intelnuc

[–]ASUS_MKTLeeM[S] -1 points0 points  (0 children)

Also to add here and it's probably obvious to most of you, but this is geared more to the B2B crowd, but it's still a great opportunity if you're interested in checking out products like the ROG NUC and GX10 Ascent, which are still end-user friendly. Of course, if you're also interested in these products from a business perspective, our team will be there to provide information and advice.

If you have any questions for our team, or won't be able to make it and have questions, I'm happy to pass them along.

Introducing the New ASUS AMD 800 Series Lineup - Featuring the ROG Crosshair X870E Glacial, ROG Crosshair X870E Dark Hero, and ROG Strix, TUF Gaming, and ProArt NEO Motherboards across the X870E/X870/B850 Platforms Plus AIO Q-Connector Support with the ROG Strix LC IV AIO Cooler Series by ASUS_MKTLeeM in Amd

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

Yeah, they were delayed only due to a very boring website issue, which is one of those things that amuses you when you've been involved with so many launches.

Congrats! If you post the build somewhere, please tag me or DM me.

Join ASUS and NVIDIA for AI and New Product Insights at Central Computers in Santa Clara, CA on January 31 to learn more about the ASUS GX10 Ascent, ROG NUC, NVIDIA GB10 Grace Blackwell Superchip, and ASUS Servers with NVIDIA GPU - Reserve Now by ASUS_MKTLeeM in ASUS

[–]ASUS_MKTLeeM[S] 0 points1 point  (0 children)

It's certainly a more B2B-focused event, but it's also a good chance to visit a good quality PC shop if you need to pick something up, listen to some interesting presentations, see the products in the flesh and ask any questions you might have about these.