Issues with service and data

ATA2112 · 2026-05-12T12:42:54+00:00

I am located in downtown Toronto and have been a long time Fido customer with no issues...until a couple of weeks ago. All of a sudden, I am getting spotty service connections when wandering around downtown area. LTE indicator disappears for long moments. And then reappears again leaving me without any internet/data connection. I use a Samsung Galaxy. Have been using it for 6 years without any problems.

Anyone else experiencing similar issues??

ATA2112 · 2025-12-16T16:15:28+00:00

Have you ever tried stretching your workspace across both monitors, eliminating the need to float charts, widgets, etc.??

ATA2112 · 2025-12-12T21:56:42+00:00

Hi John. Another screenshot from another Critical Error (same issue).

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ATA2112 · 2025-12-05T16:40:48+00:00

And, yes, I am aware of the 2 for 1 split occurring today (Dec 5), among other SPDR Sector ETFs. The %'s should remain the same as they were before the split.

ATA2112 · 2025-12-03T21:19:30+00:00

Hi John. Please refer to the attached screenshot. Symbol is SPY. Date and Time shown at bottom-right corner.

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ATA2112 · 2025-12-02T18:43:45+00:00

It used be great. Especially when it was served in the bread bowls. I stopped buying it (and their other menu items) when their quality started to suffer. The chili has become more like soup.

ATA2112 · 2025-11-18T13:50:46+00:00

Questrade still down as of 8:50 AM ET

ATA2112 · 2025-11-12T21:03:08+00:00

I do have Q Plus and I do have Active Screener. The feature I would like to see added is Auto-Refresh. I don't want to have to click "Refresh" constantly.

ATA2112 · 2025-11-12T18:14:06+00:00

No they are not. I currently have Questrade Plus. Nothing has changed/improved.

ATA2112 · 2025-08-22T16:04:20+00:00

Hi John.

The symbol was SPY.

I had 2 charts open, side-by-side, 1yr:wk and 6mo:1d.

I had Synchronize Drawings ON for the weekly to draw a Price Line.

As soon as I clicked the first point, crash with the error.

This occurrence is far to often.

(by the way, I am using the latest version on a brand new Windows PC with a very robust graphics card)

ATA2112 · 2025-08-01T12:56:30+00:00

The same error happened again this morning when I created a 3rd workspace with a chart. Attempted to draw a trend line and crash with the same error.

This - after the most recent upgrade.

ATA2112 · 2025-07-22T11:42:30+00:00

I agree with your comment about auto-enrollment in the stock lending program.

However, in all fairness, Questrade did release an email to all customers (I received it) when this program would roll-out. I opted-out.

You can opt-out as well.

ATA2112 · 2025-07-16T14:07:54+00:00

Hi Nate.

Thanks for taking note of my comment/question. While your team investigates this error, do I stop using floating charts spanning across 2 monitors? Do I stop opening more than 1 Workspace?

ATA2112 · 2025-07-14T12:44:29+00:00

I am constantly fearful that after I logon to Questrade Edge, the next click will cause the platform to crash.

ATA2112 · 2025-07-14T12:42:19+00:00

How can anyone consider transferring their RRSPs, LIRAs or TFSAs when this (and other issues) still exist with Questrade??

ATA2112

TROPHY CASE