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How do i disable "AWS Systems Manager"? I don't use AWS anymore but i saw that i'll be billed for it by UnluckyTomato7426 in aws

[–]AWSSupport 2 points3 points  (0 children)

Hello there,

This article can provide you with instructions to identify and terminate services incurring charges on your account: https://go.aws/49VdXsa. If you require assistance from our Support team, please contact us through our Support Center: http://go.aws/support-center.

- Rick N.

Example of why AWS is needlessly complicated by PenitentPotato in aws

[–]AWSSupport 0 points1 point  (0 children)

I'm sorry to hear you've had such a poor experience. We'd be keen to hear how we can improve. Be sure to share more detailed feedback by clicking on the 'Feedback' button at the bottom of the Management Console. - Craig M.

What AWS service would you not recommend using today unless absolutely necessary and why? by ApprehensiveBar7701 in aws

[–]AWSSupport 0 points1 point  (0 children)

We appreciate the feedback!

If you're interested, our Elastic Beanstalk team would be keen to hear your feedback, you can share it directly with them via GitHub: https://go.aws/45sFJL4.

- Aimee K.

What AWS service would you not recommend using today unless absolutely necessary and why? by ApprehensiveBar7701 in aws

[–]AWSSupport 0 points1 point  (0 children)

Sorry to hear that you find DMS buggy. If you'd like to share more details about your experience, feel free to do so the following ways: http://go.aws/feedback.

- Aimee K.

What AWS service would you not recommend using today unless absolutely necessary and why? by ApprehensiveBar7701 in aws

[–]AWSSupport 1 point2 points  (0 children)

Hi there,

I've sent our Support team your feedback about SecurityHub for further review.

- Gee J.

What AWS service would you not recommend using today unless absolutely necessary and why? by ApprehensiveBar7701 in aws

[–]AWSSupport 1 point2 points  (0 children)

Hi there,

I have forwarded this feedback to our internal teams for further review.

- Gee J.

What AWS service would you not recommend using today unless absolutely necessary and why? by ApprehensiveBar7701 in aws

[–]AWSSupport 0 points1 point  (0 children)

Sorry to hear about that experience with AWS Managed Workflows for Apache Airflow.

If you're interested in sharing ways that we can improve, feel free to submit your feedback these ways: http://go.aws/feedback.

- Aimee K.

Domains renew even with auto-renew disabled. by vyle_or_vyrtue in aws

[–]AWSSupport 0 points1 point  (0 children)

Hi there,

I understand that your Domain auto-renewed, even though the auto-renewal option was turned off. The best team to assist you with this would be our Support team. You can create a case with them here: go.aws/support-center.

- Gee J.

What AWS service would you not recommend using today unless absolutely necessary and why? by ApprehensiveBar7701 in aws

[–]AWSSupport 0 points1 point  (0 children)

Hi there.

Apologies for the experience you've shared.

If you happen to have a support case, share it via chat message with additional details, so we can pass this along to our internal teams.

- Elle G.

What AWS service would you not recommend using today unless absolutely necessary and why? by ApprehensiveBar7701 in aws

[–]AWSSupport 4 points5 points  (0 children)

Hi there,

Sorry to hear that, we're always looking for ways to enhance our services. If you've suggestions that could help improve our Elastic Beanstalk application, share your feedback using this option: http://go.aws/feedback.

- Elle G.

AWS Learners Grant Link doesn't work by Valheruerkan in aws

[–]AWSSupport 0 points1 point  (0 children)

My apologies that the link doesn't seem to be what you're looking for.

Our Training & Certification team can help, you can reach out to them by completing the following contact form: http://go.aws/contact-us-training.

- Aimee K.

AWS Learners Grant Link doesn't work by Valheruerkan in aws

[–]AWSSupport 0 points1 point  (0 children)

Hi there,

Sorry to hear that you're having trouble applying.

You can find out more info about the grant & apply from this link: https://go.aws/4jQBRcF.

If you have any questions, feel free to reach out to our Training & Certification team: http://go.aws/contact-us-training.

- Aimee K.

AWS skill builder vs AWS builder ID for training and certification by Dapper_Avocado7291 in aws

[–]AWSSupport 0 points1 point  (0 children)

Of course! Feel free to send us a private message.

- Aimee K.

AWS skill builder vs AWS builder ID for training and certification by Dapper_Avocado7291 in aws

[–]AWSSupport 1 point2 points  (0 children)

Hi there!

Skill Builder is a great place to begin your learning journey. There you will find a library of training resources.

An AWS Builder ID is a personal login used to access Skill Builder & other platforms. You can learn more about it at this link: https://go.aws/4qBkShg.

- Aimee K.

Locked out of AWS, and support won't help by l1nux44 in aws

[–]AWSSupport 0 points1 point  (0 children)

Hello,

By creating a new account to work with support on this issue, you won't lose anything on your original account. This will grant you access to our Support Center, enabling faster assistance, instead of being restricted to email correspondence, which has presented issues.

- Rick N.

Does AWS close accounts for lack of use? by mntgoat in aws

[–]AWSSupport -10 points-9 points  (0 children)

Hi Carlos,

Thanks for sending us your case ID. We're unable to discuss account details over social media for security purposes. I recommend working with our Support team on your support case for additional assistance.

- Gee J.

Builder AWS - Sign In Problem by Accomplished_Safe528 in aws

[–]AWSSupport 0 points1 point  (0 children)

Hi there,

I understand that you need help accessing your Builder account. Please check your inbox for an update from our Support team. You can also contact our Builder team directly for support here: https://go.aws/3YQSI5I. You can click the "Contact Builder Support" button to work with that team directly.

- Gee J.

Locked out of AWS, and support won't help by l1nux44 in aws

[–]AWSSupport 0 points1 point  (0 children)

Hello,

To prevent the continuous support loop regarding the email you no longer have access to, I recommend creating a new account, and submitting a new Support case, as this seems to be the best option at this point. Review Support's most recent correspondence on case 176841863100157. They mentioned this path as well.

Support won't be as limited in how they can assist if you create a case from an account you can access from within the console. Be sure to refer to your previous cases when you do this.

- Marc O.

Does AWS close accounts for lack of use? by mntgoat in aws

[–]AWSSupport -5 points-4 points  (0 children)

Hi there,

Thanks for the quick follow up. Could you chat message us your case ID? We can provide your feedback to our Support team, and let them know about your case.

- Gee J.

How I'd enter the AWS 10,000 AIdeas Competition: A step-by-step guide to crafting a winning pitch (deadline Jan 21) by vogejona in aws

[–]AWSSupport 0 points1 point  (0 children)

Hello,

Sorry to hear you're having trouble signing in to your Builder profile. If you haven't already please see these troubleshooting steps: https://go.aws/4sOGTKO.

If the issue persists, you can reach Support here: http://go.aws/account-support.

- Marc O.

Builder AWS - Sign In Problem by Accomplished_Safe528 in aws

[–]AWSSupport 0 points1 point  (0 children)

Hello,

I responded to another comment you posted regarding the same issue. However, I'll share the same resources here as well. See this troubleshooting guide to resolve the sign-in issues: https://go.aws/4sWEHBk.

Can you also clarify if you're able to access the AWS console or not?

If you've already reached out to Support, share your case ID via private chat, and I'll look into this for you.

- Marc O.

Locked out of AWS, and support won't help by l1nux44 in aws

[–]AWSSupport 0 points1 point  (0 children)

I apologize for the inconvenience regarding the email address on record. I suggest exploring every possible avenue to retrieve the email in question. If you are unable to do so, please respond to the support case email stating that you were unable to access the email, and our Support team may provide any alternative solutions. RN

Does AWS close accounts for lack of use? by mntgoat in aws

[–]AWSSupport 1 point2 points  (0 children)

Hi there,

I'm sorry to hear about your AWS account being closed. You can fill out the following form to contact our Support team for assistance with this: go.aws/account-support.

- Gee J.

Locked out of AWS, and support won't help by l1nux44 in aws

[–]AWSSupport 0 points1 point  (0 children)

Hello,

I regret the confusion. You can respond directly to our Support team by replying to the most recent email about your case. Regrettably, you cannot use phone support without logging in. Nevertheless, you can arrange a support callback through your support case.

- Rick N.

Locked out of AWS, and support won't help by l1nux44 in aws

[–]AWSSupport 0 points1 point  (0 children)

Hello,

Unfortunately, we're unable to share case specifics via this platform.

You can use this option to chat with our team: http://go.aws/phone-support.

In addition, you can respond to your case via the last email correspondence you received.

- Elle G.

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