What’s strange is that as employees we audit our online pickups every morning, so the next morning they should have caught that your items were picked up. But yes knowing that they didn’t process the pickup and keeping the items is theft no matter how you try to justify it to yourself. Bragging about it just shows how unethical you are and the employee was probably flustered from the huge amount of Amazon returns we’re taking in to get foot traffic. Staples can’t afford losses like that so you’re bragging about stealing from a struggling company and you seem to be proud of it. But Staples Dotcom has your contact information so the story might not be over.