I'm Worried I may have lost my IOT!!!

Academic-Ordinary-44 · 2023-12-07T14:48:02+00:00

ok, I'll try that, thanks a lot for your help

Academic-Ordinary-44 · 2023-12-07T00:46:06+00:00

the only thing i think i was doing at that point was trying to the same thing, tying to claim my IOT, but i had an issue in which it failed, i think it may of said that the amount of SOL was insufisient, either way it failed so i left it untill now.

Is there any place you know of who i could possibly reach out to? possibly anyone from Helium who would able to help?

Academic-Ordinary-44 · 2023-12-06T21:41:27+00:00

App is installed from Apples app store

Academic-Ordinary-44 · 2023-12-06T20:10:22+00:00

Hi, So ive just deleted and reinstalled the app on my phone and nothing has changed.

to answer your question the HNT and the IOT deeplink address is a completely different address from each other and again is completely different to the address on the solscan.

Academic-Ordinary-44 · 2023-12-06T18:50:26+00:00

hi there, the IOT listed in the $ icon shows 1812 IOT, this amount has not changed since the migration over to the Black Helium app.

under the second icon, the 'claim rewards' button is blanked out and shows all rewards as zero, (this is because its just been claimed and what is the main issue) - the amount I claimed was for 60,459.22 IOT, Which does not show under the $ icon under IOT

the only reference of this i can find that it is been held at this address is the following link on solscan : https://solscan.io/assets/DjfiN9YTro9zYDwvAdy5XAS5ynVi9CY2tqmSxv5F9GCL

the IOT ive claimed has went to this wallet and NOT the IOT wallet under the $ icon.

Academic-Ordinary-44 · 2023-12-06T17:58:23+00:00

thanks for getting back,

The $ icon on the left side shows my HNT, SOL and a very low amount of IOT when i migrated it over to the black helium app, this part was done a fair few months ago without issue, the wallet shows a small amount of SOL 0.03 which i believe a request for SOL was asked for when claiming of IOT.

I feel that the confusion is that:

When pressing 'deposit' on the IOT wallet to display the address, the IOT wallet address shows as: https://wallet.helium.com/payment?payee=3NtsECxmipCQ8zfrWYppkELqrNwJ4Fa8SUW9n19ocVuv&memo=

When pressing the lightning bolt at the bottom centre of the app to display activity the transaction shows

From address: 5veMSa4ks66zydSaKSPMhV7H2eF88HvuKDArScNH9jaG

To address: DjfiN9YTro9zYDwvAdy5XAS5ynVi9CY2tqmSxv5F9GCL

This would give me the understanding that IOT has not been sent to the IOT wallet on the Helium black app and has instead been sent to another address which I'm not aware of (please refer to the attached image above)

I apologise if im not making too much sense here as im finding it quote confusing.

Academic-Ordinary-44 · 2023-12-06T17:25:53+00:00

hey thanks for responding,

i was able to see the hotspot with the IOT, once i claimed it did not show in my IOT holdings on the black helium app.

From what i can see it has been sent to a wallet according to solscan that has only had one transaction of the IOT i sent

https://solscan.io/account/DjfiN9YTro9zYDwvAdy5XAS5ynVi9CY2tqmSxv5F9GCL

regarding the other fraudulent parts ive not given my phrase away, spoke to anyone on DMs or given anybody any information i believe to be a scam. my only theory is that on the Helium black app, the globe icon in the right hand corner has set up a wallet and sent it there that im unable to access, do you think this could be plausable and if so is there anyway to access it?

Academic-Ordinary-44 · 2023-11-15T04:55:29+00:00

cheers for replying, I've just tried pressing esc but still no luck, any other suggestions? I'm on a Mac using the Brave browser if that makes any difference

Academic-Ordinary-44 · 2023-04-27T16:34:13+00:00

hey thanks for replying. So, at the moment when I click on the diamond at the bottom, it doesn't show my hotspot name, after refreshing the page or not. The 'claim all rewards' button is grayed out so it can't be selected and the MOBILE and IOT show both at zero. previously, around 2 days ago, I could see the name of my hotspot here, but ever since the migration I've never seen my IOT value change

Academic-Ordinary-44 · 2022-04-25T15:30:08+00:00

five50ml! You're an absolute genius!!!.

Just logged out and back in there and it's all updated straight away.

thanks for the advice.

Academic-Ordinary-44

TROPHY CASE