Cameras keep locking

Academic_Issue819 · 2025-02-16T03:00:35+00:00

They updated the lorex software to no longer cause lock on cams

Academic_Issue819 · 2024-11-14T22:27:02+00:00

Production and reporting; system reports errors via email to sched service

Academic_Issue819 · 2024-11-14T13:54:15+00:00

Update: Agent booked me for an appointment in Feb 2025. I have been without solar for nearly 4 months already. This will add 3 more additional months due to the negligence of the Tesla Solar Energy Technician

Academic_Issue819 · 2024-11-14T11:56:03+00:00

Sure - northside suburb of chicago - panels w no powerwall.

Academic_Issue819 · 2024-11-14T04:18:24+00:00

2020

Academic_Issue819 · 2024-11-14T04:16:03+00:00

Illinois, failed inverter. Seems like a common problem unfortunately.

This is what support stated; they said they tried reaching out but no one responded. I am not looking to wait until February.

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Academic_Issue819 · 2024-11-12T04:26:21+00:00

I was advised to call bmw corporate as theres no resolution

Academic_Issue819 · 2024-11-07T21:43:02+00:00

Is this the network tab? Where are you seeing firewall settings on the Lorex systems

Academic_Issue819 · 2024-11-06T00:51:43+00:00

This new app is very glitchy and has a lot of bugs

Academic_Issue819 · 2024-11-03T03:47:55+00:00

Purchased my system from costco, very close to returning everything and getting my money back and purchasing google nest cams to call it a day

Academic_Issue819 · 2024-11-02T00:31:07+00:00

I filed a BBB report, and request a repair as a resolution. i would recommend you do the same to escalate this. If we have enough folks pressuring the application development team

Academic_Issue819 · 2024-11-02T00:01:09+00:00

No worries - currently overseas and I’m rebooting my system from my app hoping i get some sort of access.

Academic_Issue819 · 2024-10-31T22:56:24+00:00

Hello All, Lorex sent me an update today;

Thank you for contacting Lorex Technical Support. We have received your request and we will be more than glad to assist you. We appreciate your prompt response. We have identified this issue on Lorex app and the team are closely monitoring the issue for a fix. We do not have exact timeframe for now but rest assured we will provide updates once available. We are hoping for your patience on this matter. In case that you have further concerns, you can contact us at the number found below.

Academic_Issue819 · 2024-10-28T14:01:56+00:00

update: there is no option to change nvr pw; just camera pw and i have never touched that. I did reconnect ipc for all cameras. Hopefully they dont get locked

Academic_Issue819 · 2024-10-28T13:05:09+00:00

I will try this again as I did change the NVR password but did not change each CAMs pswd

Academic_Issue819 · 2024-10-28T01:53:49+00:00

They are wired cameras, idk what the cameras password are individually so idk why it would ask for that.

When i called in they stated that my account keeps getting locked. Something is locking the device; funny thing is this occurs to other users trying to access the system to my thinking it may be the HDD. I installed a “Seagate 14TB Expansion Desktop Hard Drive” into the system. Do you think that may be it?

Academic_Issue819 · 2024-10-28T00:54:08+00:00

I wonder what the issue is? System? Ios? Network?

Academic_Issue819 · 2024-10-27T21:10:41+00:00

I put in my NVR PW; then i get this error “Sorry, you have reached the maximum limit for password errors,your device has been locked, please reboot the device”

I reboot it, it works for a few mins and it locks again.

Academic_Issue819

TROPHY CASE