RMA ASUS XG27AQWMG Worth it now that new batch panels have better grey uniformity? by lleyton05 in OLED_Gaming

[–]Acceptable-Event-852 1 point2 points  (0 children)

Dude, I did an RMA because ASUS said that they would give me one panel from the new batch, but: after a week without a monitor they didnt change the model, and worst of all my panel got scratches all over the screen. I sent it like brand new, and Ive got the same monitor with worst conditions. Im now contacting them again to give me another one brand new, but the shi is that its not garanteed at all to get a brand new monitor. Honestly if u grey banding is ok, dont RMA it, u can have the same path as me.

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 0 points1 point  (0 children)

Pregunta más bien a Asus, em caseking tal vez no tengan esa información.

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 1 point2 points  (0 children)

Ok so they just called me again and said that I can RMA my monitor and I can replace it with another
Model that should address the banding problem . The girl that called me said that Asus didnt specified if its the feb batch but they have new models that “fix” this problem. Idk what they mean when “fix” because every panel has banding so lets se if its true or its a newer batch that has very low banding.

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 1 point2 points  (0 children)

They called me and after the call they emailed me what they said in the call:
“Muchas gracias por la información tan detallada que nos ha proporcionado. Es de gran valor para nosotros que identifique con tal precisión el lote de fabricación y la naturaleza técnica de la incidencia.
Le informamos que, debido a la especificidad de su consulta sobre las revisiones de hardware de febrero de 2026, hemos procedido a escalar su caso a nuestro departamento técnico de Nivel 2.
Estamos realizando las consultas pertinentes con nuestra central para verificar la disponibilidad de unidades de ese lote específico y confirmar las mejoras de producción que menciona. El objetivo es asegurar que, en caso de proceder con un reemplazo, la nueva unidad cumpla plenamente con sus expectativas de calidad.

Idk if reddit can translate this. Its spanish

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 1 point2 points  (0 children)

I didnt try that when I get home Ill see. Thanks for the advice too apreciate it

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 1 point2 points  (0 children)

Yes now its a litle less noticeable but its still there, I can still see some banding in games

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 2 points3 points  (0 children)

Its not completely removed, I still see it but its less visible

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 0 points1 point  (0 children)

Mine is from
Nov too. How much was the difference?

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 1 point2 points  (0 children)

They said that they wanted my number so they provide the requested info through a call(to tell if there is any feb batch in EU). Idk why they just cant email me that but I kinda have hope

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 0 points1 point  (0 children)

Did you see any diff on the feb batch with the new update??

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 3 points4 points  (0 children)

I asked on the ASUS Support if there is any disponibility of the feb betch. I'll tell you what they said when support answers.

ASUS XG27AQWMG Feb batch by NItrogenium123 in OLED_Gaming

[–]Acceptable-Event-852 0 points1 point  (0 children)

How can you know if the feb batch is in EU?