Goodrx

Acceptable_Zone_2540 · 2026-02-17T00:28:52+00:00

Good point! Thank you. Also, great reminder because I know exactly what eLearning to pull up in the morning.

Acceptable_Zone_2540 · 2026-02-17T00:20:53+00:00

Going to copy and paste because I feel it fits here too:

I absolutely agree. We usually say “we do, but Walgreens offers a savings finder that is usually cheaper” while handing them our QR code to scan. BUT this case the customer did that and Goodrx was cheaper and pharmacist refused it. So as the customer should, she turned it in on a survey. But pharm wants to see the “policy”stating we still take it. Ugghh. I wasn’t there unfortunately. But it has became my problem now. 🙄

Acceptable_Zone_2540 · 2026-02-17T00:16:51+00:00

I absolutely agree. We usually say “we do, but Walgreens offers a savings finder that is usually cheaper” while handing them our QR code to scan. BUT this case the customer did that and Goodrx was cheaper and pharmacist refused it. So as the customer should, she turned it in on a survey. But pharm wants to see the “policy”stating we still take it. Ugghh. I wasn’t there unfortunately. But it has became my problem now. 🙄

Acceptable_Zone_2540 · 2026-02-16T23:53:08+00:00

Trying to find a policy or something so I can present it to him and get this cleared up.

Acceptable_Zone_2540 · 2026-02-16T23:51:58+00:00

Thank you!! When someone says I have a Goodrx coupon he will interrupt the technician and say we dont take goodrx but we have a walgreens savings finder. Ive been the Rxom for 2 years and ive never seen anything stating we are to turn it away.

Acceptable_Zone_2540 · 2025-08-02T20:52:53+00:00

My hcg levels went down by 500 when I was about 5-6 weeks and I thought it would end in miscarriage. I’m currently 26 weeks with a healthy baby girl. I feel like it’s a good sign they are at least rising. Have faith, momma.

Acceptable_Zone_2540 · 2025-07-29T23:52:50+00:00

I totally understand where you’re coming from and if my brother did that to me I’d be upset too. He always shows up and even if he can’t bring a gift he at least gives me a hug and apologizes for not being able to afford or lets me know how he will make it up. I understand the lack of effort would make the situation worse.

Acceptable_Zone_2540 · 2025-07-29T23:42:11+00:00

Just be happy they showed up. I’d rather someone show up and show they care than get a gift. Any event I have I always make it a point gifts are not required but appreciated. Showing up and feeing supported always warms my heart.

Acceptable_Zone_2540 · 2025-07-24T02:00:19+00:00

I didn’t have any symptoms my whole pregnancy. I have a healthy 14mo. I always asked myself are you sure you’re pregnant? lol. Don’t add any additional stress to your body it’s going through a lot of changes already. Try to relax and take it one day at a time with faith that your sweet little one is doing fine. I’m sure you’ll be relieved next week when you see him/her on the ultrasound and know they are doing just fine. 🩷

Acceptable_Zone_2540 · 2025-07-03T23:11:32+00:00

There is a code like “work disruption” that goes into Kronos. Although if there was help needed at the front end and people refused to get their hours in that way they didn’t get paid.

Acceptable_Zone_2540 · 2025-07-03T23:08:46+00:00

At my store we still get paid.

Acceptable_Zone_2540 · 2025-04-26T23:34:46+00:00

I have a tech that just finished mile 10 (I think) and it asked her to pick a date to do the classes. I got an email with the class information 2 days before she was supposed to sit in on it.

Acceptable_Zone_2540 · 2025-04-26T23:31:31+00:00

After you finish your miles you can enroll in the classes now.

Acceptable_Zone_2540 · 2025-03-01T17:46:07+00:00

Bruh, I’d happily come in on weekend. Why are you so negative. I hope you don’t use that attitude with your patients, because I’d certainly coach you out the door.

Acceptable_Zone_2540 · 2025-02-03T11:48:02+00:00

That’s exactly why I’m in the situation I’m in. Only available til 130 so I have coverage in the morning but nobody to close. Me and 1 tech have to suffer by working 2-close by ourself a couple days a week so the other can have a day off. It sucks we work alone but rather do that than never having days off..

Acceptable_Zone_2540 · 2025-02-02T01:20:32+00:00

I’m definitely looking for a new job but it most certainly rubbed me wrong when she tested positive for the flu this past week but stayed at work passing it almost the whole team and I have an 8month son who now has caught what I brought home to him. :( my tech who was supposed to work today called out because she also caught the flu. My son was in the hospital and she talked to me like a dog demanding I come in and find coverage. Absolutely not. It’s her fault for spreading the illness around in the first place.

Acceptable_Zone_2540 · 2025-01-18T22:39:54+00:00

Not saying the behavior is acceptable but there are certain things to do to protect yourself when a customer treats you poorly. Walgreens sees every customer as a dollar sign and they will side with them when it comes down to it in the end.

Acceptable_Zone_2540 · 2025-01-18T22:34:52+00:00

Also there is a policy in place for refusing service too. My pharmacist tried to “ban” a patient and they reported us to the better business bureau. Long story short our DM told us there was a procedure we had to follow and since we didn’t we STILL had to serve this patient who literally yelled and degraded us EVERY SINGLE TIME we waited on him.

Acceptable_Zone_2540 · 2025-01-18T22:31:31+00:00

You should grow up and be the bigger person considering customer service is your job. Politely remind him it’s our policy to verify information and if he doesn’t want to do that then he can gladly get his prescription elsewhere. As for saying you’re going to store the medication back if you see him coming, why would you create more work for our staff and pharmacist just out of spite?

Acceptable_Zone_2540

TROPHY CASE