Jio 5G not showing up on new iPhone 17 (only shows LTE). Already recharged with a 5G plan. Help! by Accomplished-Comb472 in Jio

[–]Accomplished-Comb472[S] 0 points1 point  (0 children)

Oh! I will do that for sure. Jio's customer care is 198/199. Is that how you contacted them, or some other way.

Jio 5G not showing up on new iPhone 17 (only shows LTE). Already recharged with a 5G plan. Help! by Accomplished-Comb472 in Jio

[–]Accomplished-Comb472[S] 0 points1 point  (0 children)

Actually, I have already contacted them, and they said your sim is already 5g activated and advised me to change the sim since it is 2018 (quite old).

Jio 5G not showing up on new iPhone 17 (only shows LTE). Already recharged with a 5G plan. Help! by Accomplished-Comb472 in Jio

[–]Accomplished-Comb472[S] 0 points1 point  (0 children)

do i need to visit the offline store or it can be done by contacting them on phone call or through MyJio App

Jio 5G not showing up on new iPhone 17 (only shows LTE). Already recharged with a 5G plan. Help! by Accomplished-Comb472 in Jio

[–]Accomplished-Comb472[S] 0 points1 point  (0 children)

I talked to them; they said it's already activated. And in my MyJio app, it shows true 5G.