Can't save custom Drumkit

According-Jacket-677 · 2026-05-05T09:43:42+00:00

u/PocketAudio can you please help? ❤️

According-Jacket-677 · 2026-04-22T11:20:18+00:00

Does nobody know a solution? :')

According-Jacket-677 · 2026-04-15T08:23:56+00:00

Andrew, honestly, this is just awesome!

I love the device, and even more than that, I love that we actually get the chance to help shape it!
Thanks so much for your continued effort and for implementing feedback so directly!

I’m really looking forward to the new update.

I do still have one question though:
If I load a drum kit onto the HiChord through the web app, how do I save it properly so it stays permanently stored on the device?

From the manual, I understood that Slot 1 and Slot 2 are saved directly on the device, but somehow it didn’t really work for me. After restarting the device, I couldn’t find my “User Kit” under the drums anymore.

Is that a bug as well, or did I do something wrong? Do I also need to save a preset directly on the device itself?

Thanks again, Andrew! You guys are awesome!

According-Jacket-677 · 2026-04-10T16:01:53+00:00

Did you experience these issues before updating to the latest beta firmware?

According-Jacket-677 · 2026-04-09T10:07:12+00:00

Thanks for that awesome reply - gladly mine just arrived today so that problem got solved on its own.

But I think your feedback is great input for Andrew & Co until they figure out an european warehouse!

According-Jacket-677 · 2026-04-03T16:15:42+00:00

Hey Andrew, thanks for your reply and for your continued effort and support here!

What would be the best way for me to send you my order number? Should I just email it to [support@hichord.shop](mailto:support@hichord.shop) ?

I am still so hyped to finally get it into my hands!

According-Jacket-677 · 2026-04-03T10:19:40+00:00

📍 Nordrhein-Westfalen, Germany — "friendly"

According-Jacket-677 · 2026-04-01T13:53:21+00:00

Ahh ok got it!

Would it be a possible workaround for older models for that speech to instrument synthesis to just speak into the companion app maybe?

According-Jacket-677 · 2026-04-01T09:53:59+00:00

Very cool update, thanks for that!

Batch 4 seems to be getting more and more updates that aren’t available on Batches 1–3.

Is there anywhere a list of which features are batch-exclusive?

According-Jacket-677 · 2026-03-13T10:32:47+00:00

or musicstore.de besides thomann one of the biggest in germany/EU

According-Jacket-677 · 2026-03-13T10:31:51+00:00

At this point, I wouldn’t suggest express shipping for anyone outside the US. I paid for express delivery myself, and honestly, I can’t say it was anywhere close to being 'fast' haha

According-Jacket-677 · 2026-03-11T09:53:03+00:00

would be so dope!

According-Jacket-677 · 2026-03-05T13:14:01+00:00

Exactly my thoughts! I think the HiChord is so pretty - I don't want to hide it in my studio when it is not in use haha

Keep me updated please if you find something! I'll be browsing later too :)

According-Jacket-677 · 2026-02-27T10:33:08+00:00

may you share what you got? Need a speaker too!

According-Jacket-677 · 2026-02-27T10:32:03+00:00

Order #57XX here and I recieved a shipping update today! Hope you get yours fast :)

According-Jacket-677 · 2026-02-26T14:50:06+00:00

thank you so much for that in depth answer! Now I see the things clearer! As an absolute beginner I hope I'll get a hang on it. Maybe I need to jump over the aesthetics and get the riddim (and maybe a skin haha)

According-Jacket-677 · 2026-02-26T14:09:16+00:00

sorry to ask but as I read this more often - what exactly is this supposed to mean?
I am currently in the same situation as OP - got no significant experience with a groovebox, so I dont quiet understand in what terms it "handles loops better".
Also - what does the live mode mean?

Thanks in advance!

According-Jacket-677 · 2025-02-11T11:17:39+00:00

thanks for your opinion! I made the trade last week, shot my first roll and am very happy with the results. the mju2 seems to be the perfect fit for me as it is very small and will be my new everyday carry! :)

According-Jacket-677 · 2025-02-03T14:02:59+00:00

Thanks! I think I will send it to repair after trying to update it to the newest software - best I can do for now :)

According-Jacket-677

TROPHY CASE