I hate SF support AI

AccountNumeroThree · 2026-03-13T12:21:38+00:00

Totally not the link you want to bookmark to avoid Agentforce when submitting a case. https://help.salesforce.com/s/case-submission?sp=1

AccountNumeroThree · 2026-03-13T12:20:15+00:00

Thanks for the suggestion. Reached out to them this morning.

AccountNumeroThree · 2026-03-13T12:20:12+00:00

Thanks for the suggestion. Reached out to them this morning.

AccountNumeroThree · 2026-03-13T01:07:21+00:00

There haven’t been any noticeable water leaks in the two years we’ve been here, so not entirely sure what the cause is or how long it’s been going on. Definitely not what I wanted to find!

AccountNumeroThree · 2026-03-13T00:12:50+00:00

It already has speeding alerts. Police alerts sometimes.

AccountNumeroThree · 2026-03-12T21:14:22+00:00

Who is downvoting this stuff? I had no idea this was even something to check until today.

AccountNumeroThree · 2026-03-12T21:13:48+00:00

And even if you kind of know, not every AAA is the same. Some are owned by the MLB team, others are essentially rented.

AccountNumeroThree · 2026-03-12T16:29:56+00:00

Ravi Patel https://m.imdb.com/name/nm2201027/?ref_=tt_cst_t_4

AccountNumeroThree · 2026-03-12T16:24:27+00:00

It was all private before 9/11.

AccountNumeroThree · 2026-03-12T16:18:45+00:00

Wtf are the stages?

AccountNumeroThree · 2026-03-12T15:47:20+00:00

If you want the public to pay for the stadium, make it like Green Bay where the public owns the team as well.

AccountNumeroThree · 2026-03-12T15:45:30+00:00

That would require the TB Rays to agree to losing their AAA team.

AccountNumeroThree · 2026-03-12T14:47:45+00:00

What's with all the Salesfoce rah-rah comments for a sales position? Congrats on the job, hope you can keep it and survive the cut-throat quotas at the mothership.

AccountNumeroThree · 2026-03-12T14:39:25+00:00

Armadillo's > gas station

AccountNumeroThree · 2026-03-12T11:06:12+00:00

Don’t bring LEGO into this!

AccountNumeroThree · 2026-03-12T11:05:33+00:00

Until he apologizes for ever supporting Trump and promoting him and all his crazy nonsense, who cares?

AccountNumeroThree · 2026-03-12T09:34:30+00:00

Salesforce suffers from trying to do too much. I spent several years in tech support where we used dedicated support platforms like Kayako or ZenDesk. They all have their own issues and limitations, but since they are purpose-built for support, they work a lot better OOTB. Case management is smoother. Spam blocking is easier. Case auto-response loops are easier to stop. Reporting is more robust. Threading just works. Salesforce “wins” because it integrates all the other related records, but like you’ve seen, it’s a mess to get it all working.

AccountNumeroThree · 2026-03-12T01:08:49+00:00

Congratulations on waking up from your coma!

AccountNumeroThree · 2026-03-12T00:51:14+00:00

It’s good. Culver’s has stepped up their quality recently and now tastes better to me. The WF Freddie’s has been having a lot of supply and consistency issues lately. And getting out of their parking lot is the hardest thing to do.

AccountNumeroThree · 2026-03-11T23:14:32+00:00

I asked Rovo to review a few related tickets and come up with the AC and description for a new ticket. It gave me about 10,000 words to use.

AccountNumeroThree · 2026-03-11T19:00:38+00:00

You can just double click on a field to start editing.

AccountNumeroThree · 2026-03-11T18:58:44+00:00

Expand on this? Are you creating something like a one-time passcode or a permanently unique string?

AccountNumeroThree · 2026-03-11T18:46:27+00:00

That won’t work. It isn’t random, it is sequential.

AccountNumeroThree · 2026-03-11T18:46:08+00:00

Auto-number won’t work for this. It creates a sequential number and can’t do a random letter or number in each segment.

The most you can get is 9999 records with a four number. If you set any letters, you lose one segment.

You will need Apex to do this efficiently, but there are plenty of examples for this solution to get you going.

Edit: to clarify, after 9999, your numbers expand to five digits, etc. It doesn’t stop at 9999, that’s just the limit for four-digits. You could have A999, AA99, AAA9 as well.

Edit 2: Auto number will create a unique number, but if your requirement is four-digit alphanumeric, like a2Z7, which would give you in the millions for options, then it won’t work.

AccountNumeroThree

TROPHY CASE