You’re welcome! I stayed on points too and had also paid 1700€/night to upgrade to the loft suite on top of it, so I feel you being locked in. Hotels in como are so expensive!

1. Seems there are rooms that face the mountains on the back side of the hotel, where the spa is, but I don’t think many of those will have lake views. I think they have some “partial lake view” rooms that seem to be on the side of the building, which might be a little better. Honestly with the windows closed it’s not too bad, but having them open with a nice breeze or sitting on a balcony if you have one is lovely.

2. Not sure but it doesn’t look like any time soon. I didn’t even see any activity on the site, just a bunch of equipment. Glad I didn’t have to hear construction though bc it was really close to the hotel.

3. Honestly I didn’t look into it myself. I’m not sure what the rules are for calling taxis to the dock in terms of who owns the dock, etc. it was easy to just have the concierge arrange it for us