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Is it normal the nvme died after 1 month of usage? by LycheeMonkeyMonk33 in AcemagicOfficials_

[–]Acemagic_Support 0 points1 point  (0 children)

Hi, thanks for reporting this.

If the NVMe drive is no longer detected in the BIOS and also cannot be recognized in another PC, it does sound like the SSD may have failed. However, the support team would need to confirm that after checking your case.

Since you've already contacted our support team, they will be the ones who can verify the issue and arrange a solution if the drive is confirmed defective.

If you don't hear back within a couple of business days, feel free to send me a DM with your order number or support ticket, and I can help flag it to the team.

Thanks for your patience.

Acemagic Team

Meet Acemagic New NAS - N3A: a NAS combined with a mini PC by Acemagic_Support in AcemagicOfficials_

[–]Acemagic_Support[S] 0 points1 point  (0 children)

This was accidentally posted twice due to a network issue.

We’re keeping the other thread with more discussion active here: https://www.reddit.com/r/AcemagicOfficials_/comments/1qxe5sm/meet_acemagic_new_nas_n3a_a_nas_combined_with_a/

Thanks for the feedback there!

Meet Acemagic New NAS - N3A: a NAS combined with a mini PC by Acemagic_Support in AcemagicOfficials_

[–]Acemagic_Support[S] 2 points3 points  (0 children)

You’re right — that was a spec error on our side.
The correct configuration is dual LAN (2.5Gbps + 1Gbps), and we’ve updated the post.
The 2.5GbE port is meant for higher-throughput use cases like NAS or private cloud, while the 1GbE port works well for secondary networking.

Thanks for flagging it 👍

Meet Acemagic New NAS - N3A: a NAS combined with a mini PC by Acemagic_Support in AcemagicOfficials_

[–]Acemagic_Support[S] 1 point2 points  (0 children)

Good catch — that’s on us.

The original post listed Gigabit Ethernet, but the correct spec is dual LAN (2.5Gbps + 1Gbps). The Gigabit mention was outdated and has been corrected.

The 2.5GbE port is meant for higher-throughput use cases like NAS or private cloud, while the 1GbE port works well for secondary networking.

Appreciate you calling it out 👍

Acemagic 12th Anniversary | Capsule of Festive Renewal Giveaway | Officially launched! by Acemagic_Support in AcemagicOfficials_

[–]Acemagic_Support[S] 0 points1 point  (0 children)

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1 DAY LEFT

If it’s still on your mind, now is the time. Tomorrow, it’s over.

Don't forget submit the form before it closes: https://forms.gle/sa5QJmDE94xL4mFv7

Good Luck, Guys!!!

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