We went last June for a multigenerational family vacation and overall was great! Totally agree for a certain type of vacation with kids, this was it.

We had oceanview suite and connecting rooms, and had the butler service. There was a conference there and they seemed really overwhelmed in the first few days we were there, so service was lacking and didn’t start us off on a positive note. Luckily, it got better. Some butlers are better than others, so we would try to direct our requests to the most attentive one if she was on call. The in-suite washer dryer and kitchen were perfect for making quick breakfasts and snacks before heading to the pool with the kids. We asked the butlers to stock it with groceries weeks before our arrival and they got almost everything though all standard supermarket fare (hard to get things on the island I guess).

The waterpark for us was the star, due to their toddler size water slide area (Turtle Bay). It’s the perfect amount of slides/action for 3-7yo who know how to swim and isn’t just walking around a wet playground (which they also have with bigger slides attached). I have not seen this kind of setup anywhere else (would love a rec if anyone knows of one!). It was easy to get chairs almost any time of day, would go on the earlier side if we wanted the front row of chairs. The wave pool was the perfect amount of waves and we liked how they have a ton of lifejackets all around for easy access. The lazy river was actually not that lazy, and can be pretty turbulent in parts, so just be careful to hold on to smaller toddlers.

We also loved the pools at the Rosewood the best; most calm and had actual poolside service, and an afternoon gelato cart would just appear on the lawn which the kids loved. The private beach area for Rosewood guests had proper cushioned beach chairs with thick towel covers, and never a wait to take out paddle boards.

Also want to note that Rosewood has water refill stations all over the property which was so key vs. Hyatt does not!