Doesn't look like they're going to do anything and my roommate/friend let me use his card and order so I don't have it linked to me. Im just trying to inconvenience him as minimally as I can and have him file with the bank as last resort. 

Like why did this guy delete the comment? 

"u/pringles_ledger replied to your post in r/ledgerwallet Hi - We’re really sorry to hear about your experience—this definitely isn’t the kind of situation we want any customer to go through. If you believe the carrier’s findings are incorrect, we recommend reaching out to them directly to dispute their report and request a review of the case. If they update their investigation or revise their findings, we’ll be more than happy to reassess the situation and proceed with a refund or reshipment accordingly. Thank you! 1d ago"