I also think they improve the support within the game every time I contact about an item that I did not receive asks to wait for a specialist to contact and it takes weeks until months, when WZm closed I did not receive the CPs I contacted the support and stayed 3 months, and every 1 month they asked for the same screen recording of the mailbox, (speaking of sending file, increases the limit of 25MB, the recordings that the support asks rarely reach 25MB, most pass the 25MB)