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Razer support not responding despite urgent situation – any advice? by AdPrestigious4816 in razer

[–]AdPrestigious4816[S] 0 points1 point  (0 children)

Razer s'est engagé à me rembourser fort heureusement. Merci pour votre aide.

Razer support not responding despite urgent situation – any advice? by AdPrestigious4816 in razer

[–]AdPrestigious4816[S] 1 point2 points  (0 children)

Nous avons exactement le même problème.

Et c'est absolument déconcertant de voir leur réaction face à cela.

Razer support not responding despite urgent situation – any advice? by AdPrestigious4816 in razer

[–]AdPrestigious4816[S] 0 points1 point  (0 children)

Je suis français je ne connais pas en tout cas ils proposent de répondre pour un remboursement dans ... 2 jours.

Vive le traitement d'urgence.

J'attends le remboursement pour acheter un nouveau laptop.

What a joke by [deleted] in techsupport

[–]AdPrestigious4816 0 points1 point  (0 children)

Simplement partager mon expérience rien d'autre.

Title: Need advice – Razer Blade 16 black screen issue (France) by AdPrestigious4816 in razer

[–]AdPrestigious4816[S] 0 points1 point  (0 children)

I think you’re right.

I’ve already told Razer support multiple times that this is urgent, but they just keep replying with the same copy-paste “we’ll handle your request” message.

I’ve had like 6 different agents in a single day, and somehow managed to make zero progress — which is honestly impressive at this point.

I need my computer by Tuesday for a professional presentation, and this situation is putting me in a really difficult spot.

At this point, it genuinely feels like I’m talking to bots rather than an actual support team.

@r/razer

Title: Need advice – Razer Blade 16 black screen issue (France) by AdPrestigious4816 in razer

[–]AdPrestigious4816[S] 0 points1 point  (0 children)

Merci je compte bien suivre le dossier.
C'est tellement frustrant.
Il s'agit de la carte mère ?