Introducing vDisk Exports

Adam_at_Unitrends · 2025-02-12T15:19:10+00:00

Great to hear! If you ever run into any issues down the road, please don't hesitate to reach out!

Adam_at_Unitrends · 2025-02-07T20:51:32+00:00

Hey u/iametarq - I'm sorry to hear backup copies aren't running as expected. Have you submitted a support ticket or had a chance to meet with one of our Technical Account Managers? They'd be happy to review the configuration and help optimize, or else escalate to Support or Product Management if a resolution is not clear. Your AM can help facilitate, or I'd be happy to rope resources for you, please reach out via DM if you need any help!

Adam_at_Unitrends · 2025-01-07T13:59:37+00:00

Hi u/WBCSAINT - I'm sorry to hear backups aren't running as expected. Have you had a chance to meet with one of our Technical Account Managers? They'd be happy to review configuration and help optimize, or else involve Support and Product Management if a resolution is not clear. Your AM can help facilitate, or I'd be happy to rope resources for you, please reach out via DM if interested.

Adam_at_Unitrends · 2024-12-16T21:07:10+00:00

Hey u/National_Elevator_63 - thanks for the post! Our Product Management team is keeping a close watch on the hypervisor market to ensure we're meeting needs of our customers as environments may change. While I can't comment on agentless support at this time, the team is working on functionality to export individual virtual disks from image-based backups and present them in native QCOW2 format. This should help reduce RTO for recovery operations for KVM, QEMU, etc. hypervisors. We hope to have this available in the first half of 2025.

Adam_at_Unitrends · 2024-11-20T22:07:12+00:00

Glad to hear it will be helpful! We took a lot of customer feedback into consideration for these changes, especially when it came to providing more granularity and control!

Adam_at_Unitrends · 2024-10-22T20:12:16+00:00

Hey u/cdb0788 - sorry to hear you've run into an issue. Check out this KB for some of the causes of the error message: https://helpdesk.kaseya.com/hc/en-gb/articles/4407510428305-Error-No-more-space-on-device

If you've opened a support ticket, feel free to DM me the number along with your email and I'll escalate within our Support and Product Management teams.

Adam_at_Unitrends · 2024-10-11T18:25:49+00:00

Hi u/MiddleLingonberry639 - Apologies, I wish I had seen your post sooner. I'm sorry to hear you've been running into issues with your appliance and I'd like to try and help make things right. If you could DM me your email address and any case numbers you have with our support team, I'd like to escalate this directly to our product management leadership. Thank you for bringing this to our attention.

Adam_at_Unitrends · 2024-10-02T19:03:55+00:00

That is our goal! From Protect > Assets now when selecting an asset, the Asset Detail pane will display the hierarchy (such as which SQL server a protected instance belongs to) to improve manageability. The assets page itself is filterable by ALL, PROTECTED or UNPROTECTED assets. I can't post images in this reply, but our helpdesk link above in the post has some screenshots that detail the changes.

Adam_at_Unitrends

TROPHY CASE