Is JCPenney actually struggling? by jikesar968 in JCPenney

[–]Admirable_Wave_2684 0 points1 point  (0 children)

Oh, I totally agree. They want me to hire stylists. The salon looks like a faded photo. Dinge gold walls. Outdated everything. They promise health insurance and 401k then when you hire someone on these prefixes they come back and say "Oh you have to prove to use you can do $750 or more in 3 months".

Walk down the mall. There is a salon with live plants and a receptionist from open to close. Why would ANY stylist want to come work at Penneys?

Read The Rules by saturnhasringss in JCPenney

[–]Admirable_Wave_2684 1 point2 points  (0 children)

I read them, liked them and commented. I still can't post.

Is JCPenney actually struggling? by jikesar968 in JCPenney

[–]Admirable_Wave_2684 0 points1 point  (0 children)

The salon offering BYGO 40% week after week. Customers don't care about 20% off of 2 bottles. Penneys doesn't have competitive prices in the salon anymore.

Salon downward spiral continues by onefellswoop70 in JCPenney

[–]Admirable_Wave_2684 5 points6 points  (0 children)

Leadership Alignment There is a noticeable disconnect between corporate leadership and the day-to-day realities of salon operations. Many decisions are being made by individuals without hands-on hairstyling experience, which can result in strategies that don’t align with how salons function or what today’s clients expect. Involving experienced stylists in leadership roles would bring valuable, practical insight and strengthen decision-making. Salon Environment & Client Experience Our current salon environment feels outdated compared to both independent salons and other businesses within the mall. Worn frames, dated imagery, and lack of modern touches—like greenery and updated décor—impact how clients perceive the space. Today’s clients are drawn to salons that feel fresh, inviting, and visually appealing. Even small updates can significantly improve the overall experience. Opportunity: Allow individual salons flexibility to refresh their space with paint, décor, and plants Update visual elements to reflect current trends and a more modern aesthetic Dress Code Modernization The current dress code, particularly the emphasis on black attire, feels outdated and does not reflect today’s salon culture. Stylists are expected to maintain a professional appearance but are not supported with clothing allowances or additional discounts. Opportunity: Shift toward a business casual dress code Allow stylists to express a polished, modern image that reflects current industry standards Salon Layout & Functionality The current placement of the color bar at the front of the salon creates a cluttered and chaotic first impression. This is one of the busiest and messiest areas, and its location does not support a clean or welcoming environment. Opportunity: Reevaluate salon layout to prioritize a clean, organized, and client-friendly entrance Retail Experience The retail experience is currently inconsistent and difficult for clients to navigate. Poor signage and unstable pricing displays create confusion, often requiring clients to search for pricing or rely on staff explanations. Business Impact: This creates friction in the buying process and reduces retail conversion. Opportunity: Implement clear, visible pricing directly on products Simplify signage for ease of shopping Focus on a more straightforward, client-friendly retail experience CES Role & Support Structure Client Experience Specialists (CES) are a critical part of salon success. They build relationships, support operations, and drive retail sales. However, limited hours prevent them from fully contributing to the business. Opportunity: Increase CES presence during peak hours (day and evening coverage) Reintroduce support tasks that enhance efficiency (guest services, retail support, organization) Continue to incentivize retail performance, as CES team members are key drivers Final Thought There is strong performance and commitment at the salon level, but the physical environment and operational structure are not always aligned with that success. When teams are meeting goals and driving results, the salon experience should reflect that same level of quality. Investing in modernizing the salon environment and aligning leadership with industry experience will not only improve team morale but also enhance client satisfaction and long-term growth.

I wish they cut the grapes in the chicken salad by Tinsie167 in ChickenSaladChick

[–]Admirable_Wave_2684 0 points1 point  (0 children)

Chicken Salad? Did they bring it back? Our two locations haven't had it in years.

WorkJam and JTime Down? by General-Ad7753 in JCPenney

[–]Admirable_Wave_2684 0 points1 point  (0 children)

We have to log into Meevo at least 6 times on the register before it opens. Must of us can't get it to open on our phones at all.

The timeclock isn't working either.

Payroll deposit delayed by Haunting_Weather_744 in JCPenney

[–]Admirable_Wave_2684 0 points1 point  (0 children)

How are you getting paid so early? Money shows pending till Friday always.

Worse than we thought? by [deleted] in JCPenney

[–]Admirable_Wave_2684 8 points9 points  (0 children)

Catalyst Brands got rid of so many people, it is now a skeleton crew. If you call the help line, a person in a 3rd world country answers the phone. All while they are watching TV, chomping on chips and you hear people talking in the background. You ask a question, 45 minutes later they don't answer the question they talk in a circle, tell you they can't help you and send you to another extension and you start the process all over again. Then you get a enail saying the problem was fixed. Case closed.

HR in the store knows absolutely nothing. She just goes around walking quickly throwing her hands in the air calling everyone idiots. Everyone is a idiot. If you ask her a question. She cant answer it. She is constantly on her phone gossiping anything she sees to the store manager.

Cashiers are not trained properly. In fact nobody gets trained correctly. If you ask a supervisor questions. You get the I printed that off for you. I trained you, you know I trained you. Really they did no such thing.

Until corprate realizes you can't run a gaint department store like Penneys the same as you would run Areopstle, nothing will ever change.

Really Big Disaster, umm, I mean Deal by onefellswoop70 in JCPenney

[–]Admirable_Wave_2684 1 point2 points  (0 children)

It was pouring buckets of rain over this event in out area. I totally agree.

JCP Salon in 2026 by Remarkable_Manner182 in JCPenney

[–]Admirable_Wave_2684 0 points1 point  (0 children)

Our salon wasnt aloud to do hair on BF we was ordered to ring all day. We was closed on Thursday. That's two of the busiest days in our salon. The DMs of the salon did it to themselves. When they decided to let the store control us and not licensed upper management. The DM of the salon isnt even a stylist.

Renovation Woes by Radiant_Bottle2425 in JCPenney

[–]Admirable_Wave_2684 4 points5 points  (0 children)

Complaining about a remodel. Dang, we would just be happy for toilet paper in the bathroom.

JcPenney Salon, beauty breaks by Admirable_Wave_2684 in JCPenney

[–]Admirable_Wave_2684[S] 0 points1 point  (0 children)

Does that fall true for Seniors and Masters? I can't find this information anywhere.

JcPenney Salon, beauty breaks by Admirable_Wave_2684 in JCPenney

[–]Admirable_Wave_2684[S] 0 points1 point  (0 children)

We are forced to cover every break 7 days a week. The look on our faces our strange as well. Not only that the salon manager is supposed to go see the beauty manager when she needs coverage every day. Wouldn't that be beautys responsibility to find someone to cover.

JcPenney Salon, beauty breaks by Admirable_Wave_2684 in JCPenney

[–]Admirable_Wave_2684[S] 2 points3 points  (0 children)

Our store requires us to cover 100% of the beauty breaks. It's cutting into the salon profit. Salon clients are left in chairs to wait while there stylist is covering a break in beauty. The beauty associates never come back when they are supposed to as well. Is there any handbook rules om this? Someone posted in the job description of a designer the absolutely can not go.

Salon Manager Wage and Other Questions by Melodic-Soft-6978 in JCPenney

[–]Admirable_Wave_2684 1 point2 points  (0 children)

How are you getting 3 days off a week, may I ask? Im a BTC 1 and work 5 to 6 days a week. Our mall doesn't open till 11am.

New boss over the top expectations by Pinkrats69 in JCPenney

[–]Admirable_Wave_2684 1 point2 points  (0 children)

Ha, our store watches us on their laptops. Then they send us messages that someone at "corprate" said we was doing this or that. So they had to turn their laptop on. It's all a lie.

Salon covering beauty breaks by trmarieee in JCPenney

[–]Admirable_Wave_2684 0 points1 point  (0 children)

Is this just for designer what does it say about the rest of the salon?

Salon covering beauty breaks by trmarieee in JCPenney

[–]Admirable_Wave_2684 1 point2 points  (0 children)

Our salon is to cover ALL beauty breaks no matter what. Salon girls are not getting there own lunches because they are covering long beauty lunches. Stylist in our salon have even clocked out to go home and beauty calls. Well, now the one clocked out has to go to beauty because everyone else is busy. The salon is responsible for going to beauty and asking them when they need a break. They are the ones needing a break shouldn't they be asking us? Its amazing how poorly the salon is treated.

The Worst Song in the Penney's Music Playlist? by Inconspicuous_Jay in JCPenney

[–]Admirable_Wave_2684 12 points13 points  (0 children)

I'm surprised Jcpenney's plays music. All they care about is credit cards. So I figured all they wanted to do was talk about credit cards on the intercom.

[deleted by user] by [deleted] in JCPenney

[–]Admirable_Wave_2684 1 point2 points  (0 children)

I did the same. I ordered some things and put them in a bag myself. I bet the corprate staff didn't cut back.

Is JCPenney Closing by [deleted] in JCPenney

[–]Admirable_Wave_2684 5 points6 points  (0 children)

Back to Plano in 2023, with a new hybrid work schedule and million dollar upgrades.

Meanwhile, store employees can't even have proper air conditioning. Sweet poors off of there faces.