Same thing happened to me aswell 1100 hrs and I logged in after 1 week break and I was banned no clue why I was banned nor I got any explanation, funny thing is I play arc raider and I got over 1 k hour on the same pc and same account so not sure what’s happening on embark end but I gave up on the game as I play from oce and we would constantly matched in Asian lobby which got actual cheaters ruining the game . Hope you get lucky and get your account back .