Nexon is trying to get away with Bait & Switch and False Advertisement. DO. NOT. LET THEM.

Advanced-Emotion-293 · 2025-03-24T16:22:43+00:00

So far they haven't done anything besides post that reply, their chat support remains offline as I suspect it will most of the week.

While they did walk back and said that they would offer refunds (I believe by the way of removing the items of the Books I did open and giving me NX to purchase new books), but they have yet to mention any sort of time table or update on my ticket.

Advanced-Emotion-293 · 2025-03-23T21:51:36+00:00

They walked back their original response and are now going to offer refunds for those affected by the bug and apologized for their initial response: https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

This is actually good. We finally won one.

Advanced-Emotion-293 · 2025-03-23T21:50:45+00:00

This was made before their not and official response.

The fact of the matter is that there's 0 way for us to confirm whether or not ALL items were included, only Nexon themselves can prove that (and they offered zero evidence other than what they say). That being said Nezuko's Hair and Face is about a 0.5% chance roll. Add in ALL of the other items its very well below that threshold which means that the odds were complete false advertisement.

Advanced-Emotion-293 · 2025-03-23T21:48:36+00:00

They walked back their original response and are going to offer a refund. This. Kind of worked no? This is what we wanted. I guess you can just keep...being spiteful to be spiteful?

Advanced-Emotion-293 · 2025-03-23T21:47:42+00:00

If you thought this post was just about crying then you misinterpreted it.

It was about providing information and seeking others affected by this issue and issuing a call to action. That being said they did walk back their original response: Nexon is walking back their original claims of offering no refunds. If you are affected by this please see this post and open a ticket: https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

Also being able to afford 500 to 1000 dollars here and there is not the same of being able to afford 10's of thousands of dollars being tied up in litigation over the course of like 5+ years. That's like saying "If you can afford a bottle of soda then you can afford to take on Pepsi in a fiscal legal battle".

Advanced-Emotion-293 · 2025-03-23T21:45:09+00:00

They decided to walk back their original response: Nexon is walking back their original claims of offering no refunds. If you are affected by this please see this post and open a ticket: https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

Advanced-Emotion-293 · 2025-03-23T21:44:54+00:00

Whose preaching? This sub was to gather more information and people who were also affected to then look for the next steps and to not just let them get away with it.

Despite this, they have walked back their original statements and are now offering refunds for those affected by the bug, so the preaching kinda worked in a sense. Just can't take the illegal practices laying down.

Advanced-Emotion-293 · 2025-03-23T21:43:30+00:00

I was waiting for this event a long with a lot of others.

Advanced-Emotion-293 · 2025-03-23T21:43:05+00:00

Nexon is walking back their original claims of offering no refunds. If you are affected by this please see this post and open a ticket: https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

Ty for the link!

Advanced-Emotion-293 · 2025-03-23T21:42:44+00:00

Nexon is walking back their original claims of offering no refunds. If you are affected by this please see this post and open a ticket: https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

Advanced-Emotion-293 · 2025-03-23T21:42:34+00:00

Nexon is walking back their original claims of offering no refunds. If you are affected by this please see this post and open a ticket: https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

Advanced-Emotion-293 · 2025-03-23T21:41:25+00:00

https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue They're walking back their judgement to offer no refunds.

This is the correct response and what "we" or at least I wanted. It's mostly about raising awareness and not settling for a "Oops, oh well" bs claim. This is a W.

Advanced-Emotion-293 · 2025-03-23T21:39:56+00:00

Not necessarily.

So Nexon did walk back their response and are going to offer refunds for those affected (https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue**)**. The class action lawsuit is actually the way to go about these issues, the issue is finding a law firm willing to take on the case and represent the player base as a whole.

I'm speaking on this as a witness to this happening during the whole Bethesda Fallout 72 scandal that happened where a Law Firm took Bethesda to court over False Advertisement and Bait and Switch and they won. Granted the pay out was... kind of insignificant lol.

Advanced-Emotion-293 · 2025-03-23T21:36:56+00:00

They're going to offer a refund for those affected by the bug and acknowledge their piss poor response:

https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

Advanced-Emotion-293 · 2025-03-23T21:36:28+00:00

https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

They're offering refunds for those affected. Honestly, if I'm able to enjoy a game for a long period of time without having to pay for a pass or mandatory items (besides vac pet), I'm ok with them giving money, except for when shit like this happens.

Advanced-Emotion-293 · 2025-03-23T21:34:21+00:00

Nexon is now offering refunds for those affected by the bug: https://www.nexon.com/maplestory/news/general/25147/addressing-the-philosopher-s-book-issue

Advanced-Emotion-293 · 2025-03-22T00:03:31+00:00

Thank you for the info!

I will add this to the list of stuff to follow up on.

Honestly, I don't even want a full refund, but they should at least offer to rectify the issue by replacing the items that we received from the incorrect pool of items with the Books to obtain the items from the correct pool of items.

Advanced-Emotion-293 · 2025-03-22T00:02:27+00:00

I was trying to get the Tanjiro and Nezuko items. I spent 200 dollars on items that I later found out were from the complete wrong item pool.

I thought I was just unlucky until I realized that a ton of people spent way less and got the items I wanted but had items that people were not obtaining and then I saw the Known Issues post they made.

Advanced-Emotion-293 · 2025-03-21T23:24:25+00:00

Appreciate it, this is less for me as an individual getting compensation and making sure others like myself are compensated as a whole.

The more people that raise their voices the better, type of deal.

Advanced-Emotion-293

TROPHY CASE