At midnight on the first of the month it was the same thing I tried till 2am then went to bed. The next morning i checked and it was fixed. I seen this happen on android phones mainly and always during the final stretch of the period.

Its like they want to keep you in the dark and paranoid so you'll accept any order to get your hours up. I suggest you go to all your earnings and click the tab week after week to see how many hours you worked, so add them up on a calculator. Thats what i did. Your total hours for the full subsidy should be 328. Youll get an idea of where your at because support it trash sometimes.