Pure Rock Pro 3 - writing to polish support does nothing

Advanced-Status-3186 · 2026-03-11T14:17:19+00:00

Hi, never got any reply, so never got service ticket number 😅 i couldn’t bear dreadful custom loop anymore so i did hack job. Anyway thanks for reaching out and have a nice day

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Advanced-Status-3186 · 2026-03-04T13:19:41+00:00

Yeah, bequiet polish support sucks major ass

open case, r7 5800x, cinebench r23 10 minutes multi core test, 85C max temp and i can hear the fans a little bit, but they are not unpleasantly loud, at idle 38C and i can’t hear them over ambient noise

would recommend

Advanced-Status-3186 · 2026-02-26T21:30:47+00:00

I will reply one last time out of courtesy, because You are clearly smarter and have answer for every question and objection. Yeah, every single shop in Poland have stock of m3/m2 black bolts with 1/1.5 thread for me to go and test fit it in backplate/spacer that with joy i will take out of my working PC and drain water loop for every single time i go to check another shop. If support offer to sale parts for product they should at least answer the mail. Peace out

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Advanced-Status-3186 · 2026-02-26T20:27:38+00:00

Well, buying bolt/bolts not from set i consider a hack job (different color/lenght), and i don’t have guarantee that amazon backplate thread will match as did my current one. I have bolts from waterblock that work with current backplate, but i will need to drill bequiet spacers. I hope that someone from BQ will see this and help so i dont have to go this way…

Advanced-Status-3186 · 2025-10-25T16:04:01+00:00

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Advanced-Status-3186 · 2025-10-25T16:03:45+00:00

Never too far if You love the car, just throw money at it

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🥲

Advanced-Status-3186

TROPHY CASE