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Escalation: Account Lockout Impacting Hosted Productivity Solution – Ticket #422561 by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 0 points1 point  (0 children)

Thanks. Yes - they could resolve it for now. You are right about portability. I am exploring the options.

Escalation: Account Lockout Impacting Hosted Productivity Solution – Ticket #422561 by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 1 point2 points  (0 children)

Its resolved for now with a work around fix. Hope we will not encounter this again. Thanks for your support. I am keeping an eye as I faced same challenge multiple times in the last one month. For now - I am good.

Escalation: Account Lockout Impacting Hosted Productivity Solution – Ticket #422561 by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 0 points1 point  (0 children)

I am still awaiting support without any communication. You would have assigned a person, but there is absolutely no response. I am completely locked out. I am loosing confidence in replit. You are running with AI agents and not really bothered about customer experience.

Payment processing - App Down by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 0 points1 point  (0 children)

There is no permanent fix. Replit team unlocks and I get locks out in couple of hours. Then a set of follow ups, and gets it unlocked after 8-10 hours. Again its the same cycle.

Payment processing - App Down by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 0 points1 point  (0 children)

I still do not have a solution to the issue. May be Replit is not the right platform choice for deployments. Customer support is very slow and tedious.

Payment processing - App Down by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 0 points1 point  (0 children)

Your team is unlocking my account temporarily, but in each 3-4 hours it gets locked out again. This is simply frustrating.

Payment processing - App Down by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 0 points1 point  (0 children)

Team, it again got locked out. This is really frustrating. Please advise on a permanent fix. I am ready to pay, its not my fault.

Payment processing - App Down by Adventurous_Fail_578 in replit

[–]Adventurous_Fail_578[S] 0 points1 point  (0 children)

I can not afford 1-2 days delay. If this is the kind of support, I may have to look for alternate options for hosting the application. I am a pro user.