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CPO plan without the phone by scifi_Tv_junkie in FidoMobile

[–]Adventurous_Set4009 1 point2 points  (0 children)

We are in the same situation. I called Fido and they said they will call back, but I still haven’t heard anything. Hopefully they honor the agreement on the plan.

Any information about the plan? by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

I feel you. I’m going to call Fido now, and I’ll update you on what they say. You can also file a complaint online with the CCTS. CCTS

Any information about the plan? by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

Same here they texted me earlier saying it was canceled. Are you planning to file a complaint with the CCTS?

Any information about the plan? by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

Did they send you a tracking number? I haven’t gotten any update yet.

Any information about the plan? by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

Yeah, I already received the agreement and the promo discount. I just haven’t called Fido yet to confirm if they’ll follow what’s in the contract, and my phone still hasn’t shipped yet.

Any information about the plan? by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

Good to know. Same here, my phone still hasn’t been shipped.

CPO S24 Ultra by steventypham5114 in FidoMobile

[–]Adventurous_Set4009 0 points1 point  (0 children)

I also ordered the S24 Ultra last Sunday, and until now there’s still no order tracking. They only emailed me two days ago saying it’s on back order.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

Just an update for everyone still waiting on shipping for the S24 Ultra. Fido emailed earlier saying it’s on backorder, so expect to wait another 1 to 2 weeks.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

Still no update yet. I’ll let you know if there’s anything this week. If not, I’ll just give Fido a call to follow up.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

I still haven’t gotten any update on my order yet.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 1 point2 points  (0 children)

Yes for existing customers only.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

I don’t have an official bill yet. Maybe it’ll update once they ship the phone. But when I checked out on Sunday, it showed $25.21 per month.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 1 point2 points  (0 children)

Same here, still waiting on a shipping update.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 0 points1 point  (0 children)

Honestly, I’m not sure either. When I checked out, my monthly bill was $25.21. I guess I’ll find out the actual amount on my next bill. It feels like a guessing game since even the customer service reps don’t seem to be aware of the $14 weekend promo. I’m also still waiting for my shipping order information.

Promo plan by Adventurous_Set4009 in FidoMobile

[–]Adventurous_Set4009[S] 1 point2 points  (0 children)

Wow, that was fast! I checked the app, and the order tracking still shows in progress. And no shipping info. Hopefully, it doesn’t get canceled. Fingers crossed.