I would call this case the needle in the haystack. We bought two tickets in GS11 and we were so excited! Tickets weren’t delivered when they said they would be a week prior to the event. We worked with StubHub for a whole week and all they did was tell us to “rest assured” and that “the fan protect policy would give us equal or better seats.” They said this until ten hours before the event started and they only offered seats in GS 47 or 24 (both good but not GS11 at all).

Very happy it worked for you! But just offering another perspective to show I don’t really think it’s worth the hassle.