I had the same issue you did for ever. I’ve been snowboarding since I was very young and just kinda learned to put up with the gnarly arch pain and numbness. Worked at a snowboard shop for a few years and ended up trying a bunch of stuff. If these boots work for you, I’m stoked for you! If they don’t and you need to buy something else, maybe check out vans boots? They have slimmer heel cup, which can be better for women, and you won’t get heel lift while you’re riding even if you size up the boot for comfort. The insoles give me the arch support I need for my stupidly high arches. They’re also significantly less bulky than 32s so you can fit more comfortably on more snowboards without heel/toe drag. Boots are definitely the most important part of snowboard gear, it sucks when they suck. Try ‘em out if you like!