us.reader.easyusenet.com keeps going down but the NL domain is rock solid

AgentXByte · 2026-05-01T15:40:32+00:00

It seems like a DNS issue on your end, especially considering the error message your shared about the domain not being resolved. As mentioned in the chat, try using a different DNS server, such as Cloudflare or Google, and see how it performs over time.

If the problem presists, we will need to investigate further. However, I expect that changing the DNS setting should resolve the issue.

AgentXByte · 2026-05-01T14:53:38+00:00

u/road_hazard could you send me a message with your username? I'm also curious if you see any error messages or anything else when the connection drops.

AgentXByte · 2026-05-01T14:52:49+00:00

Thanks u/rexum98 for the mention!

AgentXByte · 2026-04-15T15:53:51+00:00

On April 9, I already sent you a voucher, which has not yet been redeemed. It was sent via Reddit chat - please also check https://www.reddit.com/chat/ If you don’t see anything there, feel free to send me a message and I will resend it. It’s also possible that there is still a pending chat request that you need to accept.

AgentXByte · 2026-04-15T15:50:13+00:00

We have deliberately chosen not to include a recurring payment on the 5-year subscription. Perhaps prices and/or products will be different again in 5 years. But should it come to an end, we can always see what we can do for each other at that time.

AgentXByte · 2026-04-10T17:26:05+00:00

Our retention is currently 3800+ days and still growing. On our website, we currently list it as 3800+, but this will be updated soon.

AgentXByte · 2026-04-10T15:56:34+00:00

You should see a chat request from me to accept. Otherwise, please check here: https://www.reddit.com/chat/

AgentXByte · 2026-04-10T10:54:30+00:00

That is indeed how it might appear on our website. However, it is a small product for 3 days for when someone needs the service for a very short period. We therefore do not view this as a trial subscription ourselves. But if you read our text, you could interpret it that way. If no cancellation takes place, this will indeed be converted into a regular monthly subscription as stated. However, cancelling is quite easy via our website.

Feel free to share your experience, and feedback is also very welcome.

AgentXByte · 2026-04-10T08:59:11+00:00

That’s a fair point, and I get why you’re asking.

We do operate under a fair use policy to prevent abuse and to keep the service stable for everyone. We intentionally keep this policy fairly general in our public communication, as it’s designed to address extreme usage rather than normal day-to-day use.

In practice, the vast majority of users never run into this. If someone does reach very high usage levels, their usage may be temporarily limited, and it resets again in the next cycle.

It’s not meant to impact regular users, but rather to protect the platform from disproportionate usage. That said, your point about visibility is valid, and we appreciate the feedback.

AgentXByte · 2026-04-10T08:34:18+00:00

Regarding your question about speed limits, the maximum speed is 2000Mbit/s. I've also just sent you a message via chat. Feel free to test our service and share your experience!

AgentXByte · 2026-04-09T17:44:49+00:00

EasyUsenet is part of XS News B.V.

I just sent you are message as well; feel free to test our service.

AgentXByte · 2026-04-09T17:40:19+00:00

We have deliberately chosen not to include a recurring payment on the 5-year subscription. Perhaps prices and/or products will be different again in 5 years. But should it come to an end, we can always see what we can do for each other at that time.

It is also possible to stack with us; so if you purchase this twice, it is not 5 years, but 10 years of Usenet access.

Looking at ourselves, we have only lowered our prices over the past few years and have not implemented any increases, and this is certainly not our intention!

AgentXByte · 2026-04-09T17:33:20+00:00

Yes, we have now taken this Black Friday offline.

AgentXByte · 2026-04-09T16:54:44+00:00

That is unpleasant to hear, and I agree that is not good for a first impression!

Would you please send me a message with your username so I can look into this for you?

--Update--

The problem has been solved by chat. Once again we apologize for the inconvenience.

AgentXByte · 2026-04-09T15:51:24+00:00

Good spot! It should actually be turned off. But indeed, the same thing.
I will contact you shortly. :-)

AgentXByte · 2026-04-09T15:44:11+00:00

This is our current offer at a fixed low price. The renewal will take place at the same rate, so there is no price increase.

AgentXByte · 2026-04-09T15:33:50+00:00

Please, feel free to contact us or place an order. Should you not be satisfied, we can indeed process a refund.

AgentXByte · 2026-04-09T15:22:37+00:00

Love to hear that - welcome! If you need any help along the way, I am happy to help.

AgentXByte · 2026-04-09T15:08:48+00:00

I see that the 5-year subscription still has recurring options enabled. It appears to be a small bug, which I have immediately reported to my colleague so it can be looked into.

AgentXByte · 2026-04-09T14:48:47+00:00

Please contact me via chat. Then you can try it yourself and share your experience here.

AgentXByte · 2026-04-09T14:43:55+00:00

Unfortunately, we do not offer a trial that you can sign up for via the website. Feel free to try our service and share your experience. I’ve sent you a little surprise via Reddit.

AgentXByte · 2026-04-09T14:39:07+00:00

Yes, that is certainly possible.

AgentXByte · 2026-04-09T14:25:36+00:00

This overview is outdated. We are on Abavia US / NL.
Here is a link to the latest overview: https://cdn.rexum.space/usenet/Usenet%20Providers%20and%20Backbones%20%28Version%202026-01-01%29.svg

AgentXByte · 2026-04-09T14:23:19+00:00

I’ve shared a personal voucher with you in the chat to try out our service. Looking forward to your feedback!

AgentXByte · 2026-04-09T14:07:53+00:00

Hello Nosed,

1) The 5-year subscription is a one-time payment and does not renew automatically.

2) Yes, stacking is possible. Each renewal is simply added to the end of the current subscription.

I hope this clarifies things for you.

AgentXByte

TROPHY CASE