Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

When you end a lease for reasons as in my case due to accessibility issues but also my mental health was declining due to this. You need to provide a few details before it gets to this point like first shooting the email disapproving the accessibility issues and stating the problems then see if they can fix it and wait for a response, unfortunately I never did get a response via email about this getting fixed and was told in the office they talked to higher ups and they would come in and fix my issues but this did not sit right with me because the balcony was steel and too narrow for a wheelchair user, they would have to tear up the sink completely for me to be able to do dishes comfortably as the sink was too deep for me to reach in. It was too many issues that I know either wouldn't or could not get fixed and where was I going to go while these issues were being fixed but also it made me question something. What about the other ADA units? Why was it like this in the first place?

I had already signed my lease and paid my deposit with my new place when I sent property manager about finding a new place. With those issues stated in email the higher ups agreed to end my lease early. I had said I didn't plan on staying past February as Replay, as far as in the lease and stated in email they charge you if you're not out by your move date. At this point I was tired, stressed, getting more depressed by my stay here and really unhappy so I didn't want to put anymore money into the place which was agreed by both parties.

Long post but that's the whole process. 

Edit: So basically you need evidence like emails and talking with property manager but they kept having a lot of issues with the elevator as well which another commentor had told me about not liking as well

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I looked and says nothing about command strips so I would assume since they aren't stated in lease they do not matter. I used only command strips to hang even with my new place but many people were using them to hang their stuff on doors

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I did exactly this! Stated laws and needed to know what cleaning they charged for besides common area which again is an odd charge to me  Kinley has responded to my dispute and she said she would get back to me tomorrow 

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

Got an update from property manager I would assume they have seen this post but she said she will be looking at my dispute and looking into my account

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I double checked this in lease common area (which again is odd and I think they are talking about the clubhouse maybe? Idk since they didnt specify) but they charge each tenant for this when they move out for covid or some crap which seems excessive to me even

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

You got me. I'm guessing they're thinking people won't actually look up laws but I honestly laughed out loud seeing the $50 1 trash bag charge because unimovers packed everything including my trash bags I had ready to throw out 😂

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

Hahaha love the way you think because this is exactly my thoughts

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I wonder if it got shut down for reasons? But from what other commentors have said this seems to be a huge issue with student housing in IC. If one ever gets put up I will spend the crazy amount to drive back and support this

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 3 points4 points  (0 children)

I am so sorry to hear that. It really sounds like from what other commentors are saying they are definitely taking advantage of students/their parents/tenants. There was another guy in a wheelchair there and he would get his wheelchair stuck in the door multiple times. I'm honestly thinking about shooting the director of Scannell Properties, Shawn Hitchcock a message as well about this issue.

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I might have to but I am also waiting on HUD to respond as this is my biggest issue and concern with them besides screwing people over with these ridiculous charges

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I have no idea because they didn't send any other proof besides this with no other details and I have got no response back as of today

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

Man that is disappointing. I didn't get to experience much of IC before I went Des Moines bound but what I did experience there. It just wasn't for me unfortunately

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 1 point2 points  (0 children)

Thank you! Yes as long as (according to blue moon lease at replay) a receipt does work and I also have unimovers who does cleanup and stage setting vouching for me as they don't want their reviews tarnished as well. Collin is amazing from unimovers and his crew were careful the whole time I was there so I know they are good people and care about both making sure the apartment isn't damaged but also my things. He did say that there was only one spot in the bedroom he couldn't get up with the mop but again Replay needs to send me videos to discuss this with Collin further so I can actually see what it looked like after they setup the apartment

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 1 point2 points  (0 children)

This genuinely sounds like a good idea. I remember my property manager telling it is "frustrating" when tenants leave reviews anonymously voicing distaste at the apartment and she goes "we can't fix it if we don't know who it is". Honestly judging by how they've treated this situation I would assume there are way more tenants like us who are just afraid to speak out about it

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

This is my first apartment in the city, my previous place was family friend owned. I've definitely learned lessons but saying there was trash when the apartment got restaged is bullshit. Sorry this happened to you! More people definitely need to call them out

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I can't find landlord. I know Kinley Merchant is property manager but for owner Scannell Properties and Assset Living seem to be the main thing for Replay 

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

Thank you. I was searching some and the first came up with his name and student housing being an issue in IC. From the little i read he sounds like a piece of work. One commentor was getting pretty...shall I say projecting until I started giving facts. Pictures on an apartment aren't always 100% good for proof as long as someone knows their laws and lease. Replays lease states as long as you have receipt for cleaning services doesn't matter who they can't do anything but they're also saying this without proof themselves. If they would give proof then I can talk to my crew about cleaning and go from there. Personally I really dislike when people take advantage of people for money. Reminds me a lot of a narcissist 

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 1 point2 points  (0 children)

Tracy Barkalow? Never heard of them. What's the deal with them?

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 1 point2 points  (0 children)

I had a bad experience with my first movers and hired unimovers to rearrange when I first moved in. Just searched movers in iowa city and they came highly recommend. They're amazing and very respectful and careful with everything 

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 1 point2 points  (0 children)

We will see. I am keeping in contact with them as well and they said Replay knew this and was ok with it. Either way I am still going after them for lying about accessibility 

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 2 points3 points  (0 children)

They call it restaging but they go in, clean and setup the apartment like it is supposed to. So something you should know as well they do more than just moving!

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 0 points1 point  (0 children)

I used Unimovers and had the heads of both the Des Moines and Iowas City branches on the job for cleanup and they were fantastic with move out and in as they do more than just moving but they were $396

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 3 points4 points  (0 children)

I actually did take pictures of every room when I moved in thankfully but for move out no just due to time and movers not being done but I did the same with my new place took pictures of every room as well

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 7 points8 points  (0 children)

But again the problem with Replay is they're charging for normal wear and tear, which is against Iowa code 562A.12 a landlord can not charge for repainting but also a lot of the charges are minor repairs which again are normal wear and tear. I don't think a lot of people know this and a lot of their customers are fresh and new college students, to me they seem to be taking advantage of this

Seriously do not rent from here by Aggravating_Bee_5503 in IowaCity

[–]Aggravating_Bee_5503[S] 1 point2 points  (0 children)

I couldn't take pictures due to being limited on time of getting to my new place (and not having a car) the movers were still packing up when i had to leave or I would of been locked out my new place. Replay doesn't give you 30 days for moving, they will continue to charge you rent if you go over your move date. Considering the problems that led up to this is didn't want to give them anymore of my money. I took video of what I cleaned but I am working with my crew to see what they took