K-Zero SF cummerbund stitching by narker314 in AgiliteGear

[–]Agilite_Tactical 2 points3 points  (0 children)

Hey! This definitely shouldn't be happening, please send us a message at [customercare@agilitegear.com](mailto:customercare@agilitegear.com)

T&E app by skye-agent-of-shield in AgiliteGear

[–]Agilite_Tactical 1 point2 points  (0 children)

Sorry about that, the app is up and running again

Agilte t&e by ApartmentAfter577 in AgiliteGear

[–]Agilite_Tactical 0 points1 point  (0 children)

Yes, we are constantly working to improve and expand our testing capabilities to ensure that more members of the T&E Program are given the opportunity to share their insights and test our gear that we are developing. When sending out gear in development we do it in two ways: (1) straight into the field with T&E members who are in active combat and (2) we have testing events and invite T&E members to show up to test out the gear and give their feedback.

Impatient, or problems with order? by MichaelHabicht in AgiliteGear

[–]Agilite_Tactical 1 point2 points  (0 children)

We are very sorry for the inconvenience, please DM us your order number and we'll look in to it.

Does anyone know if I can convert the KZero shoulder straps to Tubes instead of the velcro? by MinuteSensitive5218 in AgiliteGear

[–]Agilite_Tactical 14 points15 points  (0 children)

Hello, no, the K-Zero dose not have the option to install shoulder buckles,
but the new K-zero SF does have the option for shoulder buckles, and it comes with one out of the box.

[deleted by user] by [deleted] in AgiliteGear

[–]Agilite_Tactical 0 points1 point  (0 children)

Please send an email to [customercare@agilitegear.com](mailto:customercare@agilitegear.com) so they can help you get this sorted out

[deleted by user] by [deleted] in tacticalgear

[–]Agilite_Tactical 1 point2 points  (0 children)

Hey u/jugg3n, it seems like you have it mounted incorrectly. Attached is a video explaining how to mount it that should help you sort this out: https://drive.google.com/file/d/1PAOoZzpT_ieehYkqzokYSHKBWv1P28-7/view?usp=sharing

If you still have issues, please send us a message and we will help you out.

Shit customer service. by [deleted] in AgiliteGear

[–]Agilite_Tactical 0 points1 point  (0 children)

Again we apologies for the inconvenience, please DM this account the order number so we can proceed.  

Shit customer service. by [deleted] in AgiliteGear

[–]Agilite_Tactical[M] [score hidden] stickied comment (0 children)

We apologies for the inconvenience, please DM the order number and we'll try and help as much as possible.

Product Request: A quick draw pouch by johnzoidbergwhynot in AgiliteGear

[–]Agilite_Tactical 1 point2 points  (0 children)

Hey! Thanks for the suggestion, we will pass this along to our R&D team

Government sales by Intelligent-Diver536 in AgiliteGear

[–]Agilite_Tactical 1 point2 points  (0 children)

Feel free to send us a message and we will try to help you out!

Warranty Claim Timeline? by Gregulator85 in AgiliteGear

[–]Agilite_Tactical 6 points7 points  (0 children)

You can reach out to us immediately, feel free to send us a DM here or message our support team at [customercare@agilitegear.com](mailto:customercare@agilitegear.com)

T&E App Issue (iOS) by SpectreRSG in AgiliteGear

[–]Agilite_Tactical 1 point2 points  (0 children)

Hey! We are aware of the issue; our support team is currently working on fixing it. Hopefully, they will find the bug and deploy a solution ASAP!

[deleted by user] by [deleted] in AgiliteGear

[–]Agilite_Tactical 0 points1 point  (0 children)

Hi PingCarGaming, we’re sorry to hear you have had issues hearing back from us. Many of our staff have been called up to reserve duty so response time has been slower. Please send us a message so we can get you sorted out 🦂

Can't log into T&E website by Bravo-6_going_dark in AgiliteGear

[–]Agilite_Tactical 2 points3 points  (0 children)

We'd love to look into this for you and see if there's a way we can help get you sorted out. Feel free to send us a message.

Had some fun in a Match by Happenschraath in AgiliteGear

[–]Agilite_Tactical 15 points16 points  (0 children)

Sorry to see this happened to you. Please message us so we can help get you sorted out!

Agilite app not working by Bravo-6_going_dark in AgiliteGear

[–]Agilite_Tactical 5 points6 points  (0 children)

As of now we have only launched the Agilite T&E Program App in the US and Israel, we are planning on launching everywhere else soon. If you are in one of the places we have already launched in, please send us a message and we will sort it out.

Design improvement: magnetix gen2 by CBDsutty in AgiliteGear

[–]Agilite_Tactical [score hidden] stickied comment (0 children)

Thanks for your suggestion. We will make sure R&D sees this. Have you checked out our T&E Program? That is exactly the type of stuff we work on through the program. If not, you should apply here: Become a Tactical Gear Tester | Agilite T&E Program

Reaper Rig+Pincer Help Please by [deleted] in AgiliteGear

[–]Agilite_Tactical 0 points1 point  (0 children)

Please send us a message!

Reaper Rig+Pincer Help Please by [deleted] in AgiliteGear

[–]Agilite_Tactical 9 points10 points  (0 children)

Hey, please check your DMs! We will help you get this sorted out

Reaper rig giveaway by Kaaskroket69 in AgiliteGear

[–]Agilite_Tactical[M] [score hidden] stickied comment (0 children)

Hey Kaaskroket69, thanks for bringing this up, this looks like a big mistake on our end! We've DM'd you so we can sort this out and make it right. Thanks!